Digital Assistant

at  Horniman Museum and Gardens

Posted: 22/07/2024 12:09
Start Date: Not Available
Salary: £26,719p.a. (rising to £26,983 after probatiion)
Location: Horniman Museum and Gardens, Forest Hill
Level: Entry Level
Deadline: 19/08/2024 10:00
Hours: 35.00
Benefits: See “Working for Us” on the Home menu
Job Type: Full time

HOURS OF WORK: 35 HOURS PER WEEK, MONDAY TO FRIDAY. THERE WILL BE A REQUIREMENT TO WORK SOME WEEKENDS AND EVENINGS

The Horniman Museum and Gardens is a unique attraction in south east London where world cultures and the natural world are brought together for everyone to enjoy. The Museum holds internationally important collections of anthropology and musical instruments, as well as a popular natural history gallery and Aquarium. The 16 acres of beautiful Gardens feature a tropical Butterfly House and offer stunning views across London.
We are looking for a Digital Assistant to have day-to-day responsibility for the Horniman’s website, intranet and social media. You will generate or edit much of our day-to-day content (written, imagery, video, audio) in line with our campaign and plans, support and contribute to digital media activities, as well as provide administration support. It is an exciting time to join the team, as we are working on a major project - Nature + Love - over the next few years.
You will be a good digital all-rounder with exceptional knowledge of digital and social media platforms, an interest in digital developments and be passionate about creating fun, interesting content. You will have experience of working with content management systems and using a variety of social media platforms in a business context, as well as generating content. At ease producing short form video (like reels) and comfortable with meme and internet cultures.
The closing date for completed applications is 10am on Monday 19 August 2024. Interviews will be held on Wednesday 28 and Thursday 29 August 2024. The Horniman is committed to equality of opportunity and welcomes applications from all sections of the community.
The Horniman is an equal opportunities employer and we value and celebrate diversity. We want to better represent the communities in which we work but recognise that there is still much work to do in this area. We welcome and encourage all applicants and particularly encourage you to apply if you are from a community that is often disadvantaged by society or of ethnically diverse background.

JOB DESCRIPTION

Job title Digital Assistant
Section Digital - Communication and Income Generation
Reports to Digital Manager
Responsible for No responsibility for staff. Some supervision of volunteers occasional
Hours of work 35 hour week (including weekends and evenings when required)

SECTION DESCRIPTION

The Digital team is responsible for managing audience-facing digital activities across the Horniman, ensuring that we continue to grow visitor numbers on site and online, and attract new audiences. The team coordinates campaigns for the Horniman’s public programme including exhibitions, events and activities. They also contribute to the growing awareness of the Horniman’s important collections.
The team manages the website, and social networks like Instagram, YouTube, Facebook, LinkedIn, and TikTok and a wide range of other social media platforms, review sites like Google and Trip Advisor, as well as on-site digital screens and our Intranet, Hornet. The team works closely with other departments to encourage use of digital technology and communications throughout the Horniman.

SKILLS AND ABILITIES

• Strong Word and Excel skills (E)
• Good PowerPoint skills (D)
• Knowledge of Sharepoint and Office 365 (D)

MAIN PURPOSE OF THE JOB

Take day-to-day responsibility for the Horniman’s website and social media content, contribute to marketing and communications campaigns alongside colleagues, support digital media activities within the Horniman and provide administrative support for our customer data capture and performance reporting.

GENERAL RESPONSIBILITIES

• Act in a professional manner and uphold the Horniman’s Code of Conduct
• Follow and promote safe systems of work and observe health and safety regulations
• Any other duties that may be required to ensure the effective running of the section
  Job activities may vary and evolve over time to meet business needs.