Digital Campaigns & Merchandising Assistant 12 month FTC

at  Carnival UK

JOB DESCRIPTION

Set your sights on a future within Cunard with a role designed for aspiring professionals. This Assistant, Digital Campaigns & Merchandising role in the Cunard team offers a unique blend of learning, growth, and hands-on experience in the heart of our Cunard Digital department. It’s your chance to start building a solid foundation in this field, contributing to our strategic goals while honing your technical skills.

Key responsibilities Include:

• Support the Senior Executive, Digital Campaigns & Merchandising with the delivery of new product launches on site globally.
• Support with the launch of several key market campaigns and short sales across the calendar and merchandise each to optimise conversion.
• Ensure that all website activity is customer-focused and adheres to usability best practice.
• Report on weekly and monthly performance using ecommerce trading and website metrics data.
• Perform daily website checks and full end to end web journey audits reporting any issues and improvements to the Senior Executive, Digital Campaigns & Merchandising.
• Implementing tactical optimised merchandising across the website to ensure that the right cruises are displayed in the most relevant places in the guest journey at the correct times.

This role is classified as CUK14 and is available on a full-time 12 month fixed-term basis. We offer hybrid work including up to two days from home.

REQUIREMENTS: WHAT YOU NEED TO SUCCEED

Successful candidates will possess:

• Excellent computer literacy and confidence
• Customer-focused in your approach to creation and content curation
• Ability to work on multiple projects.
• Excellent attention to detail

We recognise the value in having people with a variety of backgrounds, experience, and skills in our business. That means the role requirements here should be seen as a guide, not a checklist.

ABOUT US

Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.
Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.
It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.

• Support the Senior Executive, Digital Campaigns & Merchandising with the delivery of new product launches on site globally.
• Support with the launch of several key market campaigns and short sales across the calendar and merchandise each to optimise conversion.
• Ensure that all website activity is customer-focused and adheres to usability best practice.
• Report on weekly and monthly performance using ecommerce trading and website metrics data.
• Perform daily website checks and full end to end web journey audits reporting any issues and improvements to the Senior Executive, Digital Campaigns & Merchandising.
• Implementing tactical optimised merchandising across the website to ensure that the right cruises are displayed in the most relevant places in the guest journey at the correct times