Digital Communications Coordinator

at  Siloam Mission

JOB SUMMARY

The Digital Communications Coordinator is responsible for supporting Siloam Mission’s communications strategy as directed by the Communications Supervisor. They will help strengthen Siloam’s capacity to engage donors and promote the Mission’s profile and initiatives through print, electronic, social, and public media.

EDUCATION & EXPERIENCE

Post-secondary degree or diploma in communications, marketing, or related field
Experience working in communications or marketing role
Experience managing social media accounts, developing content for social media, and analyzing results and metrics
Experience with online content management systems (WordPress, etc)
Graphic design experience and familiarity with design and video editing software preferred
Experience with donor/volunteer databases or CRM software is an asset.

KNOWLEDGE/SKILLS/BEHAVIORS

Superior written and verbal skills with demonstrated experience in effective writing
Creative individual with an interest in marketing and storytelling for results -driven communications
Be able to work independently and contribute positively to a team
Ability to work in a fast-paced, high pressure professional environment
Skilled at prioritizing and multitasking
Strong computer skills and proficiency with Microsoft Office, Adobe Creative suite
Strong copy editing skills
Photography and videography skills are an asset.
Familiarity with issues surrounding poverty and homelessness is an asset.

Lead content development for and management of Siloam Mission’s social media, including monitoring analytics and advising on up-to-date best practices
Lead any content creation (print, digital, audio/visual), including for newsletters, annual reports, and other publications - internal and external
Working as a team to write and develop fundraising appeals
Update content on Siloam’s website, Siloam’s intranet, and other online profiles
Work with vendors to develop and deliver graphic, web, and print collateral
Manage Constant Contact account, managing email lists, building and deploying emails
Manage the Communications inbox, responding to or directing messages appropriately, including press inquiries
Coordinate the Communications department’s technological assets, including digital accounts, audio & visual equipment, and other shared assets
Stay up-to-date on relevant stories and developments in the sector
Assist with and participate in events as part of the Development Team
Other related communications, advocacy, and development team tasks as assigned.