Digital Communications Officer, HealthWatch England (HWE)

at  Care Quality Commission

Grade C - £31, 373 (National Framework) or £36,775 (London Framework – if you are London office based or homebased and live within the boundary of the M25) – There is also an additional homeworking allowance of £553 per annum for those working from home.
Contracted Hours: Full time 37 hours per week. A job-share will be considered.
Contract Type: Temporary, 3.5 months from January 2025- April 2025
Location: Home-based. Flexible working options are also available.
Closing date: 5th November 2024 at 11.59pm

FOR FURTHER INFORMATION ON THE ROLE, PLEASE REFER TO THE FULL JOB DESCRIPTION LINKED BELOW:

Digital Communications Officer - JD

THIS ROLE IS NOT OPEN TO APPLICATIONS FROM THOSE WHO WILL REQUIRE SPONSORSHIP UNDER THE POINTS-BASED SYSTEM. SHOULD YOU APPLY FOR THIS ROLE AND BE FOUND TO REQUIRE SPONSORSHIP, YOUR APPLICATION WILL BE REJECTED, AND ANY PROVISIONAL OFFER OF EMPLOYMENT WITHDRAWN.

About
Healthwatch is your health and social care champion. We make sure NHS leaders and other health and social care decision-makers hear your voice and use your feedback to improve care. We also help people find information about health and social care services nearby. Last year, we supported over two million people to have their say or get the advice they needed.
At Healthwatch, we are passionate to making sure everyone can access the health and care they need. This is why our small but impactful organisation is committed to supporting our staff to do all they can to support the public to tell us their care stories and make sure the those in power hear what needs to change.
What you will bring…
Do you want to use your skills to help make care better. We are currently seeking a highly motivated and creative digital communications specialist to join our team. If you are passionate about using digital media, storytelling, and innovative online content to raise awareness and create change, then we want to hear from you.
You’ll be committed to using your digital skills to make a difference with an excellent track record of impactful communications. You’ll be able to think strategically and be able to demonstrate using digital content and channels to encourage people to act. You’ll be a great planner, experienced at managing websites and running effective digital campaigns.
Join us as a Digital Communications Officer and you will have the opportunity to unleash your creativity, build your skills and help make a difference.

Job purpose

• Increase the impact of our digital communications and support the evolution of our websites, social media, search and email marketing channels.
• Lead on communications projects, campaigns and products, putting in place a great plan, excellent delivery and evaluation that helps us learn and improve.
• Be our accessibility and social media specialist.
• Provide communications advice and support to Healthwatch colleagues.

What we can offer you…
Healthwatch England is an independent part of the Care Quality Commission (CQC) and all our staff are employed by CQC. Your health and wellbeing are important to us and are supported through generous annual leave (starting at 27 days and rising with service to 32 days, plus 8 Bank Holidays), a cycle to work scheme, discounted gym vouchers and access to a free employee assistance service 24 hours a day. We also understand the importance of financial health and offer membership of the NHS pension scheme, contributing about 14% of basic salary. You will also be able to access discounts to supermarkets, high street stores, electronics, fleet cars, plus we also have an internal reward scheme which could see you earn yourself a voucher or two! All our Homeworkers are also kitted out with everything they need to comfortably work from home.
We want to make working for Healthwatch a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.
We want to support you to succeed and be your very best with opportunities for training and development, along with the support of experienced managers and mentors.
We are committed to being open and transparent around our processes and we endeavour to offer every candidate the opportunity to perform at their best throughout the recruitment process. We seek to support candidates to identify potential challenges and work with them to identify and facilitate reasonable adjustments as appropriate. Should you require assistance and/or would like to request a reasonable adjustment at any stage of the recruitment process, please contact a member of the team via email: recruitment@cqc.org.uk.