Digital Correspondence Team Leader

at  East Sussex Healthcare NHS Trust

We welcome applications from motivated and proactive candidates to lead and manage the Digital Correspondence Team, overseeing the monitoring and managing of the transmissions of all electronic correspondence sent from ESHT. You will analyse and interpret current work flows and practices with a creative visionary approach to improve functionality, provide expert advice to senior managers, clinicians and ensure both effective business / clinical use of the system is facilitated as well as reporting requirements are met.
Proven leadership, advanced communication, attention to detail and a flexible approach are essential. The post holder would be expected to be proactive, driven and highly motivated. Staff management experience and a knowledge of HR processes is essential.
You will have responsibility for engaging and supporting the future state design and analysis with service leads and act as a system expert and designer making recommendations based on systems knowledge. Additionally you will oversee system administration technical support to all users, for all Digital Dictation Systems and outsourced printing solution’s.
To have responsibility for day to day management, HR and operational issues for the administrative team. To manage and train junior administrative and temporary staff with all procedures within the division, managing performance and objectives. Responsibility for monitoring team performance information, targets and quality measures, and embedding good working practices within the administrative team
Managing and approving annual leave for staff within the team, ensuring adequate secretarial cover in respect of annual leave and sickness where appropriate
To monitor and manage sickness/absence in relation to the Absence Management Policy for all secretarial staff within the Trust and to ensure appropriate action is taken when necessary.
We are proud to provide ‘Outstanding’ care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.
In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.
In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us

Please refer the Job description for details