Digital, Data & Technology Strategy Lead

at  NHS Business Services Authority

Do you have significant experience in solution architecture, a proven track record of delivering technical solutions and a desire to make a difference? If so, the NHS Business Services Authority (NHSBSA) has an exciting opportunity for you to join us as a Solution Architect.
Our Digital, Data and Technology team design, develop, test, support and operate applications from our digital transformation projects to support patients, colleagues and the public. We deliver relevant and valuable services to millions of users with various needs and abilities.
What do we offer ?
27 days leave (increasing with length of service) plus 8 bank holidays
Flexible working (we are happy to discuss options such as compressed hours)
Hybrid working model (we are currently working largely remotely)
Career development
Active wellbeing and inclusion networks
Excellent pension
NHS Car lease scheme
Access to a wide range of benefits and high-street discounts!
We’re working in a hybrid way, spending time at home and the office. This position can be based from either of our offices in Greater Manchester or Newcastle upon Tyne.
We want to support people in their chosen careers and welcome applications from previously unsuccessful applicants who have waited at least six months before reapplying.
As our new Digital, Data & Technology Strategy Lead, you’ll lead on the development and implementation of our directorate strategy and the organisation’s data strategy. You’ll have great communication and engagement skills, developing key relationships and networks both internal and external to the NHSBSA.
You will lead and facilitate the directorate’s business planning activities working to ensure strategic alignment; and develop and refresh our annual DDaT Business Plan. You will also lead on strategic data enablement activities to support the organisation to be data driven.
You’ll do this by leading a team of Digital, Data & Technology Strategy Partners, fostering a collaborative and innovative working environment promoting professional growth and development. You’ll also be responsible for managing the teams’ budget and headcount.
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.
 Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That’s why when you join us, you’ll be empowered and given the right support to help your career grow.
 As one of the UK’s Best Big Companies to work for, we’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.
We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.
Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you.
We are people connected to care.

Team Leadership & Development
Leading the development of the team, including objectives, resourcing, skills, and training to positively drive the service forward, improve performance and ensure success of the team.
Recruiting, leading, and coaching team members, including all personal and professional development, and establishing career pathways to train and develop future DDaT professionals.
Responsible for managing a team of DDaT Strategy Partners to deliver relevant Digital, Data and Technology strategies; ensuring targets and performance standards are maintained.
Supporting and deputising for the Head of DDaT Strategy & Data Management
Active member of the DDaT Strategy and Data Management Management Team, collaborating to drive forwards the function as a whole and providing peer support to other members.
Strategy Development & Business Planning
Lead on the planning, development, and monitoring of key Digital, Data & Technology strategies, that includes championing ways of working required to drive adoption of across the NHSBSA. This includes leading the development and maintenance of a fit for purpose DDaT Strategy and NHSBSA Data Strategy.
Being future focused by horizon scanning, remain abreast of strategic developments and best practices within the area of DDaT, providing senior leadership colleagues with advice regarding any opportunities and/or impact for our business strategy.
Develop appropriate DDaT strategic measures to monitor progress against our strategic goals and objectives.
Collaborating with colleagues to implement strategic measures, ensuring that they are visible to relevant stakeholders.
Lead and facilitate DDaT business planning activities working to ensure strategic alignment; and develop and refresh our annual DDaT Business Plan.
Contribute to and prepare proposals for change including producing necessary estimates, mandates, and business cases within the relevant departments. Understanding key cost drivers and benefits for these proposals.
Collaborate with senior leaders to identify opportunities for leveraging technology and data to enhance business performance.
Strategic Data Enablement
Drives and encourages a data driven culture, collaboration, and partnership across the NHSBSA. Leads and influences colleagues across the business by embedding data and evidence in decision making.
Champion the use of data to drive strategic initiatives and operational improvements.
Lead the Development & maintenance of an inventory of strategic data artefacts, including use cases and data products
Leading on strategic data activities to deliver our NHSBSA Data Strategy, for example, developing a data literacy programme
Working with data leaders internally and externally including across DHSC & ALBs to progress opportunities and/or remove blockers to achieving our data ambitions.
Develop directorate strategic data plans to support being a data driven organisation. Understands the NHSBSA’s and specific domain/directorates need for data, how it is used and be able to lead, influence and communicate opportunities and/or risks.
Working closely with the Data Governance Lead and team, to embed the NHSBSA Data Governance Framework to ensure data assets are managed by business areas and quality improvements are driven forward.
Stakeholder Engagement & Relationship s
Develops key relationships with Directors, Heads of Service, Senior Managers, and DDaT Leaders as well as developing relationships with key stakeholders external to the NHSBSA.
Collaborating with Senior Managers, communities of practice, and the wider NHS to gain access to resources and co-ordinate work to deliver best practice and projects.
Building active internal and external networks with the NHS and wider organisations, to share working practices and build innovative ideas, with potential for future partnership working.
Explore opportunities to work collaboratively with others, forging enduring peer relationships across the wider NHSBSA and beyond, including provision of expert guidance and / or leading challenging discussions to ensure successful outcomes.
Working closely with Strategy, Performance, Business Development & Growth colleagues to ensure DDaT strategies and frameworks are aligned to current business strategy and informs future strategic thinking.
Through an approach of continual improvement, identify, evaluate, and implement new and innovative ways of working to achieve the right outcomes for the organisation
Working closely with Data Architecture and wider Enterprise Architecture colleagues to develop as-is, target blueprints and artefacts aligned to our Digital, Data, Technology and business strategies.
Building our employer brand by being an ambassador for the NHSBSA through networking, speaking at external events and partner relationships.
Communicate digital, data and technology strategies to stakeholders, ensuring alignment and buy-in.
Designs and delivers ad hoc presentations on a range of DDaT subjects as and when required by managers at all levels within the domain/directorate.
Financial Management
Ensuring that the team remains within budget and headcount.
Managing the budgets and procurement relevant to the service NHSBSA (£m)
In addition to the above accountabilities, as post holder you are expected to :
Undertake additional duties and responsibilities in line with the purpose of your role and as agreed by your line manager.
Demonstrate NHSBSA values and core capabilities in all aspects of your work.
Encourage an environment where your own and colleagues’ safety and well-being is promoted.
Contribute to a culture which values diversity and inclusion.
Follow NHSBSA policies, procedures, and protocols as they apply to your role.
Working Relationships
Responsible to : Head of DDaT Strategy & Data Management
Responsible for : Digital, Data & Technology Strategy Team