Digital Knowledge Services Lead

at  The LEGO Foundation

The LEGO Foundation is the world’s largest private funder of early childhood development, dedicated to advancing Learning through Play. Our aspiration is for children to become creative, engaged, lifelong learners who thrive in a constantly changing world.
We are seeking a visionary Digital Knowledge Services Lead to shape the data and AI-driven knowledge management future for the LEGO Foundation.
Internally, you’ll lead our transformation, enhancing culture by improving knowledge flow for better decision-making, collaboration, and sharing. Externally, you’ll strengthen our Learning through Play knowledge repository collectively with grantees and peer foundations.
If you have a proven track record of delivering impactful user-centric knowledge solutions, are passionate about creating a better world for children, and have a strong background in knowledge management, digital product management, data analytics or technology implementation - we want to hear from you!

ABOUT YOU

Passionate about the LEGO Foundation’s purpose and values, you bring curiosity, a continuous learning mindset, playful spirit, and creativity to your work. We are looking for someone with:

• Strategic Thinker: You can think big while managing the details, ensuring that the digital products you create align with the broader mission and vision of the LEGO Foundation. Ability to balance pragmatism with fresh innovative solutions for high-quality outcomes.
• User Centric Mindset – Champion a user-centric approach, gathering feedback from internal and external stakeholders to design seamless and engaging digital experiences
• Collaborative Leader: You thrive in cross-functional environment, working with diverse teams to achieve shared goals and delivering impactful solutions for our partners and beneficiaries
• Creative Problem Solver: You are passionate about solving challenges in new ways, using digital tools to empower communities and drive learning experiences that make a difference for children globally
• Great Communication: Effectively breaks down complex concepts to simplify communication. Good listener and effective thought partner. Strong verbal and written communicator who has uncanny ability to translate complex technical topics to the right level, depending on target audience.
• Passionate about Technology: Experience and background integrating latest technology platforms to strengthen organization effectiveness (including use of AI-enabled tools, or data analytics and reporting on content performance, project or product management tools)

This position is based 3-days a week in Billund, Denmark at the headquarters of the LEGO Foundation (and the broader LEGO Ecosystem). Shortlisting and interviews will be held on an ongoing basis. This advert will be removed when we have suitable candidates.

ABOUT US:

“The LEGO Foundation is a Danish corporate foundation that funds programmes with a focus on learning through play to ensure children can become creative, engaged, lifelong learners who thrive.
We are the proud owner of 25% of The LEGO Group, which means a portion of the profit dividend of the company goes to funding the LEGO Foundation’s partnerships, research, and activities.”
For more inspiration visit https://learningthroughplay.com

YOUR RESPONSIBILITIES

• Develop Knowledge Strategies and Vision – Develop and implement groundbreaking knowledge management strategy that aligns with our mission and propels us into the future. take full ownership of the strategy and roadmap for AI-enabled knowledge management at the LEGO Foundation
• Leverage Cutting-edge Technology - Make informed decisions to integrate AI, machine learning, and other advanced technologies to optimize knowledge management processes and drive innovation.
• Foster Collaboration – Cultivate a collaborative environment where knowledge flows freely across teams and departments, empowering everyone to contribute and learn
• Innovate Knowledge Products and Services – Own the roadmap and lead the development of knowledge products, services and solutions that empower internal teams and external partners. Oversee the optimization and growth of use cases
• Change Management – Lead change that drives lasting cultural change, process improvements and impact. Has professional toolkit for setting practices, processes and systems that become team norms and culture. Track record of effectively managing and influencing not just direct reports, but rest of organisation.
• Stay Ahead of Trends - Stay at the forefront of digital trends and emerging technologies, identifying opportunities to integrate innovative tools such as AI, automation, and machine learning to enhance our digital knowledge platforms and services
• Measure Impact – Oversee the collection, organisation and analysis of data to support knowledge management services or projects, including the development of taxonomies and knowledge infrastructure.
• Champion Continuous Learning – Promote a culture of continuous learning and knowledge sharing, ensuring that our organization remains agile and forward-thinking.

Passionate about the LEGO Foundation’s purpose and values, you bring curiosity, a continuous learning mindset, playful spirit, and creativity to your work. We are looking for someone with:

• Strategic Thinker: You can think big while managing the details, ensuring that the digital products you create align with the broader mission and vision of the LEGO Foundation. Ability to balance pragmatism with fresh innovative solutions for high-quality outcomes.
• User Centric Mindset – Champion a user-centric approach, gathering feedback from internal and external stakeholders to design seamless and engaging digital experiences
• Collaborative Leader: You thrive in cross-functional environment, working with diverse teams to achieve shared goals and delivering impactful solutions for our partners and beneficiaries
• Creative Problem Solver: You are passionate about solving challenges in new ways, using digital tools to empower communities and drive learning experiences that make a difference for children globally
• Great Communication: Effectively breaks down complex concepts to simplify communication. Good listener and effective thought partner. Strong verbal and written communicator who has uncanny ability to translate complex technical topics to the right level, depending on target audience.
• Passionate about Technology: Experience and background integrating latest technology platforms to strengthen organization effectiveness (including use of AI-enabled tools, or data analytics and reporting on content performance, project or product management tools