Digital Lead
at Overland Footwear
Newmarket, Auckland, New Zealand -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 02 Dec, 2024 | Not Specified | 04 Sep, 2024 | N/A | Good communication skills | No | No |
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Description:
- Passionate about optimising online experiences?
- Skilled in driving ecommerce growth and managing website performance?
- Eager to join a leading team focused on innovation and customer satisfaction?
- Looking to grow your career in a supportive environment?
Responsibilities:
- Ecommerce: Optimising all sites, implementing tools, and integrating best practices across our ecommerce infrastructure. You’ll lead backend website strategies, use third-party tools like Nosto and Algolia, brief developers on tasks, and identify and implement growth opportunities
- Website Maintenance: Ensuring our websites function correctly, managing technical issues with development partners, and overseeing product category merchandising. You’ll troubleshoot web issues and customer queries, maintain performance metrics, and keep sites up to date.
- Promotions: Setting up and maintaining online promotions, ensuring optimised functionality, and accurate store information.
- Customer Support: Resolving website-related customer inquiries, working with the CX team on escalated issues, and enhancing the online customer experience.
- User Acceptance Testing (UAT): Conducting UAT to ensure new features and updates function correctly before going live, and collaborating with developers to address any issues.
- Research & Analysis: Analysing trends, providing actionable recommendations, and understanding customer behavior to improve site performance and profitability.
- Communication: Engaging with team members effectively, giving and receiving feedback, and keeping stakeholders informed.
- Teamwork and Leadership: Collaborating across teams, acting as a positive role model, and building a reputation as a leader.
- Learning and Development: Seeking opportunities for growth, sharing knowledge, and applying learnings to enhance your role.
- Wellness, Health, and Safety: Complying with health and safety programs, applying best practices, and participating in wellness initiatives.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Application Programming / Maintenance
Information Technology
Graduate
Proficient
1
Newmarket, Auckland, New Zealand