Digital Marketing Coordinator

at  Service Stream

Primary Location
NSW - Parramatta
Job Description Summary
We have an exciting opportunity for a creative and savvy Digital Marketing Coordinator to join our growing company and help build our brand!
About the Role
Reporting directly to the Head of Brand, Marketing and Communications, you will support the delivery of the Digital Marketing Strategy and help build brand awareness and reputation across all digital channels. This is a hands-on role requiring the drive and passion to capture attention with compelling storytelling and digital design flair.
This is offered as permanent, full-time position based in Sydney or Melbourne.

Responsibilities:

• Support the implementation of our Brand and Marketing Strategy, in particular the integrated digital marketing strategy
• Liaise with business stakeholders to gather story ideas and maintain a strategically focused forward content plan
• Content development preparation including story writing, communication drafting, graphics planning
• Update and maintain our external digital platforms (websites, social media platforms)
• Prepare and coordinate email marketing campaigns and client updates as directed
• Monthly reporting on engagement across digital platforms
• Maintain internal and external distribution groups
• Explore and recommend suggestions to get the most out of our digital marketing efforts
• Support the wider Brand, Marketing and Communications team with campaigns and strategy
• Provide exceptional customer experience with a “can-do” attitude

About You:
This role will suit someone with 2-5 years’ experience in digital marketing, communications or content development (preferably within a B2B organisation or agency) who is looking to develop their skills and join an organisation at an exciting time with plenty of career growth opportunities.

Ideally, you will also have some experience in the following:

• Experience managing multiple internal clients, campaigns, and projects at a time
• Experience with SEO, email marketing, social media platforms; especially LinkedIn and Facebook
• Experience in data analysis and reporting, making recommendations, and assessing against goals (KPIs and ROI)
• Experience with Google Analytics, SEO, Craft, Squarespace and other website management systems (highly desirable but not essential)
• General experience in graphic design (highly desirable but not essential)

Benefits of working with us include:

• Flexible working - All flexibility requests are genuinely considered as - we want to work with you and your needs. This position offers hybrid working.
• Career growth – We are growing and there are genuine opportunities for your career development and advancement here at Service Stream.
• Access to special employee benefits and discounts – You will have access to our employee rewards program and employee discounts across hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, Specsavers and many more!
• Various paid leave options - Parental, cultural, community service, study, corporate volunteering and purchased leave available.
• A safe and supportive culture – we are committed to fostering a workplace culture that values diversity and inclusion.

How To Apply:
Please submit your interest with the apply button where you will be directed to create a profile on our system. We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. Feel free toemail
Talent.Corporate@servicestream.com.au
to discuss how we can best support you with reasonable adjustments to the recruitment process. Service Stream does not accept any unsolicited resume referrals from external Recruitment or LabourHire companies.
Department
Marketing
How to Apply
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button

• Support the implementation of our Brand and Marketing Strategy, in particular the integrated digital marketing strategy
• Liaise with business stakeholders to gather story ideas and maintain a strategically focused forward content plan
• Content development preparation including story writing, communication drafting, graphics planning
• Update and maintain our external digital platforms (websites, social media platforms)
• Prepare and coordinate email marketing campaigns and client updates as directed
• Monthly reporting on engagement across digital platforms
• Maintain internal and external distribution groups
• Explore and recommend suggestions to get the most out of our digital marketing efforts
• Support the wider Brand, Marketing and Communications team with campaigns and strategy
• Provide exceptional customer experience with a “can-do” attitud