Digital mobilisation and training officer

at  Compass Group

SALARY: £33,000

Location: UK (Mobile role with frequent overnight stays)
Position Type: Full-time
Company: Compass Group
Compass Group is seeking a Digital Mobilisation and Training Officer to join our dynamic FM team. This is an exciting opportunity for an individual with a strong technical background, exceptional problem-solving skills, and a passion for training users in new systems and technologies within Facilities Management.

EDUCATIONAL BACKGROUND

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate) are highly desirable.

TECHNICAL SKILLS

• Strong proficiency in Windows and macOS operating systems.
• Experience with Microsoft Office Suite and other commonly used software applications.
• Knowledge of networking principles and basic network troubleshooting.
• Familiarity with helpdesk and ticketing systems.

SOFT SKILLS

• Excellent communication and interpersonal abilities.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.
• Customer-focused approach with a dedication to providing exceptional service.

EXPERIENCE:

• Minimum 2 years of experience in a technical support or IT helpdesk role.
• Experience in customer-facing roles is highly desirable.
• Proven ability to diagnose and resolve technical issues effectively.

SALARY: £33,000

Location: UK (Mobile role with frequent overnight stays)
Position Type: Full-time
Company: Compass Group
Compass Group is seeking a Digital Mobilisation and Training Officer to join our dynamic FM team. This is an exciting opportunity for an individual with a strong technical background, exceptional problem-solving skills, and a passion for training users in new systems and technologies within Facilities Management.

EDUCATIONAL BACKGROUND

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate) are highly desirable.

TECHNICAL SKILLS

• Strong proficiency in Windows and macOS operating systems.
• Experience with Microsoft Office Suite and other commonly used software applications.
• Knowledge of networking principles and basic network troubleshooting.
• Familiarity with helpdesk and ticketing systems.

SOFT SKILLS

• Excellent communication and interpersonal abilities.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.
• Customer-focused approach with a dedication to providing exceptional service.

EXPERIENCE:

• Minimum 2 years of experience in a technical support or IT helpdesk role.
• Experience in customer-facing roles is highly desirable.
• Proven ability to diagnose and resolve technical issues effectively.

Please refer the Job description for details