Digital Platform Officer

at  Education Training Foundation

ABOUT THE JOB:

As the Digital Platform Officer, you will lead on the operational management the ETF’s digital platforms and Learning Management Systems (LMS’s) ensuring these critical systems continuously evolve to meet strategic business and customer needs. ETF’s digital platforms facilitate the renewal and access for 23,000 members generating £2m annually and over 600,000+ learners and visitors, critical in delivering against ETF’s contracts.

THE SUCCESSFUL CANDIDATE WILL HAVE:

• Strong experience of working within a complex digital environment comprising websites, digital platforms, SSO and learning management systems (preferably out of the box LMS’s requiring in-house configuration), including operational tasks, incident triage/resolution and user management
• Strong experience of working in a digital development environment including backlog prioritisation, Agile sprints, software development and release cycles and user acceptance testing (UAT).
• Ability to investigate, recommend, apply and document appropriate digital solutions, configurations, developments and improvements that meet business and customer needs, including managing development with digital suppliers and hands-on configuration and testing as required.
• Good understanding and working knowledge of digital platform maintenance and management principles, including platform security, platform integrations and data handling processes.
• Experience of managing digital supplier relationships including incident management and resolution, support tickets, platform updates
• Strong communication skills. Experience of working with senior stakeholders and ability to communicate technical concepts to non-technical audiences.
  If you would like to receive a full job description for this role, please click here.
  If you are an exceptional candidate who would like to make an impact and enjoy working in a vibrant and cooperative environment, we will welcome your application.
  Applicants should apply by submitting a CV and cover letter (2 pages maximum), outlining how you fulfil the requirements of the person specification.

ABOUT US

The Education and Training Foundation (ETF) is the workforce development body for the Further Education and Skills sector. We work in partnership with others to deliver professional learning and development for teachers, trainers, and leaders. We balance government priorities with sector needs to achieve our core charitable purpose to improve education and training for learners aged 14 and over.

The ETF believes that the key to improving education and training is to support teachers, trainers and leaders to excel. Everything we do is in pursuit of its vision of:

• highly effective, professionally confident teachers and trainers
• first class leadership of the sector
• FE as the career of choice for ambitious professionals who wish to make a difference.

Please refer the Job description for details