Digital Platforms Coordinator

at  Hyundai

Leatherhead, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate31 Jan, 2025Not Specified31 Oct, 2024N/AIt,Stakeholder Management,External Agencies,Digital AssetsNoNo
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Description:

At Hyundai, you’ll be working within a fast-paced, challenging environment, where you’ll be encouraged to push boundaries and challenge convention. As a global automotive manufacturer, and one of the fastest growing, you’ll have the opportunity to work within an international business environment, and grow with the Company. We believe that the future of our organisation lies in the passion and capabilities of individual members, and commit to supporting and developing them to their full potential.
If you believe you have the experience and skills for this role, and share our passion for rethinking what’s possible, and exceeding customer expectations, we warmly invite you to apply.

As many customers’ first touchpoint with the Hyundai brand, it’s crucial that our digital platforms deliver an exceptional experience, consistently reflecting our brand vision: Progress for Humanity.

  • Project Management: Oversee website updates, including product launches, ensuring timely and budget-conscious execution.
  • Digital Asset Stewardship: Act as the digital asset guardian for Hyundai, serving as the primary point of contact for internal and external stakeholders regarding digital assets (including national and dealer websites, e-commerce platforms, and affiliate sites). Proactively improve these assets to deliver an effective and customer-cantered digital experience.
  • Stakeholder Management: Collaborate with internal teams and external agencies to establish clear expectations and guidelines for new digital initiatives and ongoing enhancements

Responsibilities:

Marketing at Hyundai begins with our innovative products and culminates in the delight and satisfaction of our customers. The Digital Customer Experience team unifies all digital and outbound communications for Hyundai, creating cohesive experiences for our prospects, customers, retail network, and internal stakeholders.
As the Digital Platforms Coordinator, you will play an essential role in advancing Hyundai’s core digital assets and transforming our digital customer journey. Over the past year, we’ve undertaken a complete overhaul of our national and retailer digital ecosystem, and in the coming year, we’ll be launching a suite of new digital customer tools. You will support the rollout of these platforms, ensuring their smooth operation and continual optimisation.

As many customers’ first touchpoint with the Hyundai brand, it’s crucial that our digital platforms deliver an exceptional experience, consistently reflecting our brand vision: Progress for Humanity.

  • Project Management: Oversee website updates, including product launches, ensuring timely and budget-conscious execution.
  • Digital Asset Stewardship: Act as the digital asset guardian for Hyundai, serving as the primary point of contact for internal and external stakeholders regarding digital assets (including national and dealer websites, e-commerce platforms, and affiliate sites). Proactively improve these assets to deliver an effective and customer-cantered digital experience.
  • Stakeholder Management: Collaborate with internal teams and external agencies to establish clear expectations and guidelines for new digital initiatives and ongoing enhancements.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Marketing/Advertising/Sales

Marketing / Advertising / MR / PR

Information Technology

Graduate

Proficient

1

Leatherhead, United Kingdom