At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

JOB DESCRIPTION

The Digital Product Manager is tasked with defining, delivering, and managing the lifecycle of one or more products within Allstate Technology Solutions’ expanding Customer Self Service Design portfolio. The Digital Product Manager manages strategic product vision, product discovery, roadmaps, and backlog to maximize the customer and enterprise value provided by their product. Successful Product Managers help to identify assumptions and validate those assumptions using product discovery techniques. This person is responsible for working closely with key stakeholders and partners, ensuring the successful definition and execution of go-to market and communications strategies for their products.

FUNCTIONAL SKILLS:

• Understanding of, and experience working in, a technology development environment
• Entrepreneurial with a strong inclination towards action, preferably with experience shipping software.
• Experience operating in an environment driven by OKRs where you had the accountability to determine the best course of action to meet your goals.
• Advanced ability to communicate complex and innovative concepts to a new product development team with proven experience in data-driven decision making.
• Clear passion for topics of technology products and an ability to identify possibilities to innovate in our product space
• Ability to be self-directed and to proactively anticipate problems and seek opportunities.
• Experience working in a fast-paced environment.
• Proficient at breaking down work for iterative and incremental delivery.
• Expert at stakeholder management and transparent communication

EDUCATION

• 4-year Bachelors Degree (Preferred)

EXPERIENCE

• 5 or more years of experience (Preferred)

EDUCATION & EXPERIENCE (IN LIEU)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
  

  LI-MF

SKILLS

Backlogs, Communication, Customer Experience Management, Product Backlog Management, Product Management, Product Strategies, Software Product Management, Voice of the Customer (VOC)

KEY RESPONSIBILITIES

• Contribute towards creating the product strategy for one or more products in our growing digital product portfolio.
• Represent the “voice of the customer”; invest significant time with current and potential customers to understand their needs and habits.
• Define and manage metrics to measure the success of your efforts and to inform the overall product strategy.
• Authors, tests, and accepts stories.
• Use customer feedback, detailed market analysis, and data gathering to provide recommendations on decisions about product strategy.
• Manages the product backlog, contributes towards creating an effective vision and provide timely stakeholder feedback on development iterations.
• Provide input on decomposing complex problems into smaller manageable tasks by creating and prioritizing a backlog for the Product Team.
• Engage in and lead discovery/test & learn activities to quickly validate assumptions and product direction.