Digital Product Manager

at  XPS Pensions Group

PERMANENT

XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential.
Our Client Communications team continues to grow and we are now looking for a Digital Product Manager to join one of our vibrant offices in Bristol, Leeds or Edinburgh with hybrid working. This is an exciting role and would most likely suit someone with previous experience in a similar role, who is highly experienced in implementing and improving digital communications, as well as experience of working with web and UX/UI designers to create new, engaging and modern customer facing websites and digital experiences.
A FTSE 250 company, XPS combines expertise and insight with advanced technology and analytics to address the needs of over 1,400 pension schemes and their sponsoring employers on an ongoing and project basis. We undertake pensions administration for over one million members and provide advisory services to schemes and corporate sponsors in respect of schemes of all sizes, including 88 with assets over £1bn. We also provide wider ranging support to insurance companies in the life and bulk annuities sector.
Our people drive our success and as an XPS employee you can bring your whole self to work - Everyone is treated equally and with respect. We will provide you with the support and training you need to grow and be at your very best. It’s about inclusion and diversity, ensuring all our people feel included, that they belong to XPS and that they’re happy. Above all, it’s about ensuring everyone has a voice and feels valued. Because they are.

THE SUCCESSFUL CANDIDATE WILL NEED TO DEMONSTRATE THE FOLLOWING REQUIREMENTS:

• Right to Work confirmation
• DBS Disclosure check
• Employment or educational references covering five years
• Satisfactory credit check

As a Digital Product Manager with XPS you will:

• Develop XPS’s digital engagement offering, predominantly focusing on the roll out and development of the member services site, MyPension.
• Conduct thorough research to understand customer needs, pain points, and preferences, and use these insights to inform product enhancements.
• Create and maintain a clear and prioritised product roadmap, outlining features, improvements, and updates for the digital suite.
• Collaborate with the Head of Digital Engagement, Product Owner and other stakeholders to define product requirements, ensure timely development, and successful product launches
• Champion exceptional user experience design, ensuring intuitive navigation, accessibility, and responsiveness across various devices
• Define key performance indicators (KPIs) to measure product success, monitor performance, and use data-driven insights to make informed decisions