Digital Product Owner

at  Westpac Group

WHAT DO I NEED?

To be successful you will have the following experience, skills and/or qualifications:

• Proven track record in driving Digital product development
• Experience with delivering projects using Agile delivery practices
• Proven track record in driving and measuring business outcomes
• Results orientation – focuses attention on key objectives, seeking effective business and customer outcomes
• Ability to effectively engage, influence, and manage expectations
• Demonstrated ability to collaborate, to contribute and create effective teamwork across traditional organisational boundaries

• Customer orientation - seek to identify and exceed customer requirementsTertiary qualifications in a business-related discipline or business experience

• Accountable for driving out agreed business and customer outcomes and the delivery of quality developments within Westpac Digital
• Create/review user-stories that provider detailed requirements for development and test teams
• Attends scrum meetings, planning sessions, retrospectives and facilitates demos
• Find opportunities, develop and implement changes to maximise Digital adoption and advocacy by understanding underlying customer needs
• Facilitate understanding of stakeholder views on online & mobile banking to help ensure alignment of plans, budgets and execution priorities (Digital, Segment, Product, Marketing, Technology, Branch and Customer Service Centre)
• Deliver projects and initiatives on time and on budget
• Service Quality to be a key focus on online banking initiatives, low defect rate with minimal fixes required after initial implementation
• All initiatives to have tracking and business intelligence engagement and provide regular insights into digital product performanc