Digital Production Assistant

at  Kurt Geiger

KURT GEIGER | ABOUT US

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
We Are One:For Love | For Diversity | For Change | For Equality | For Kindness For Freedom | For Unity Against Racism

REQUIREMENTS

• Building and scheduling Website & App content changes in the CMS for all Kurt Geiger domains, Shoeaholics and Carvela.
• Ensuring all Website & App content is delivered on time and published correctly to a high standard
• Communicate effectively to the internal teams to resolve any site amends and bugs.
• Be a contributing player as we expand our US and Global markets.
• Working with the tech teams on system upgrades and improvements.
• Raising bugs and improvements using the JIRA ticketing system.
• Being a CMS superuser to provide support and knowledge across the business of content change possibilities.
• Production, testing and deployment of onsite promotions and affiliate codes
• Be main contact for Customer service to resolve on site issues
• Working with the wider Digital team on the launch of new season content
• On-going QA and monitoring of website content and proper functionality

ESSENTIAL SKILLS:

• Meticulous attention to detail
• Experience of using content management systems
• Ability to use systems and comfortable working in a technology-based environment
• Ability to prioritise and manage multiple competing priorities
• Excellent organisation skills
• Ability to troubleshoot and identify issues independently and knowing when to escalate issues.
• Strong team player with the ability to make and maintain connections across the business

Please refer the Job description for details