Digital Project Manager

at  National Literacy Trust

This is an exciting opportunity to join a growing digital and IT team who support staff across the UK in delivering services to schools, communities and practitioners.
You will support teams to record and report on the reach and impact of their work, enabling us to target our delivery more effectively, join up relationships to enhance their impact and celebrate and share our work more powerfully. You will also work with teams across the charity, understanding their aims and processes around data and ensuring that our digital platforms can meet their needs.
Your main focus will be supporting use of our CRM system, Salesforce, ensuring it is used appropriately and expertly and can support organisational insights. This will include how we update and adapt our approach as we acquire new projects with additional reporting requirements. You will also deliver projects that support the use of third-party platforms and apps that integrate with Salesforce to support data processes e.g. online data collection, donation platforms and digital marketing.
This role is based in London but you will be able to work from home if you prefer under our flexible working policy. However, you will need to be in London at least six times per year for team and organisational days in person, or other office-based work, and unfortunately we are unable to cover travel costs for this.