Digital Sales Coordinator

at  Southern Cross Austereo

Southern Cross Austereo is Australia’s leading media entertainment company, home of LiSTNR and the Triple M & HIT network. With the ability to reach 95% of the population through our Radio, TV and Digital channels, our mission is to Entertain, Inform & Inspire all Australians Anytime. Anywhere!
In 2021 we launched LiSTNR, a curated and personalised Audio-On-Demand destination. It is home to the Hit & Triple M networks, 25 music stations and over 500 podcasts. LiSTNR is Australia’s #1 podcast network reaching more than 8 million monthly listeners.
LiSTNR produces some of Australia’s most popular podcasts such as Hamish & Andy, The Howie Games and It’s a Lot with Abbie Chatfield as well as the original docu-series podcast, The Children in the Pictures.
We’re on the hunt for a Digital Sales Coordinator to join our Digital Sales Team in Melbourne. This role will ensure the smooth running of the Digital Streaming Sales & Operations Department by providing full support for Account Managers and Sales Managers by providing high levels of internal and external client satisfaction, to maximise digital revenue through agencies & programmatic trading desks.

EXPERIENCE WE’RE LOOKING FOR:

• Advanced computer skills in the Microsoft Office Suite (Word, PowerPoint, Excel and Outlook)
• Exceptional communication skills, both written and verbal
• Ability to problem solve and navigate challenges with a positive mindset
• Experience in managing client databases, and research programs

We are a values driven organisation - if you genuinely live and breathe our values, you’ll be a great addition to SCA.

• We’re Better Together
• People are our Power
• Always Curious
• We Push Doors Open
• Be Genuine

• Provide administrative support to the National Digital Sales & Operation team in an effective, detailed and timely manner
• Maximise digital revenue across all SCA products including digital audio (InStream, SoundCloud & Catch Up Radio), social media, video & display
• Deliver a high level of client satisfaction through providing prompt, customer focused and professional responses to enquiries and requests, especially questions from clients and with client requirements (i.e. bookings, material, rates, and research)
• Collaborate with sales & studio teams to implement multi-platform advertising solutions and post campaign reporting
• Build and maintain strong relationships with both internally and external clients
• Proactively provide support and embrace joint responsibility with the Digital team for client activity and internal reporting activity
• Ensure collaboration with other members of the wider digital teams
• To be a key point of contact in the absence of the Digital Account Manager to ensure the needs of our clients, agencies & programmatic trading desks are met in a customer focused manner