Digital Senior Product Manager, Personalization (Remote)

at  Signet Jewelers

We have many opportunities available on our other career site pages. Click here to link to our careers page!
Signet Jewelers is the world’s largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!
REMOTE opportunity
HYBRID opportunity in DFW, TX or Akron, OH area

QUALIFICATIONS

• 5+ years of digital product management experience
• Strong strategic thinking and tactical execution skills
• Customer-focused approach with the ability to balance qualitative and quantitative insights
• Excellent communication and presentation skills
• Experience in database marketing, marketing analytics, or digital audience management
• Self-motivated with the ability to work autonomously and as part of a team
• Proficiency in developing reports and deriving insights using various analytics tools
• Knowledge of statistical concepts for A/B test analysis (e.g., statistical significance, confidence intervals)

THE ROLE

We’re seeking a dynamic Product Manager to lead our personalization initiatives across our digital platforms. This role will be crucial in enhancing customer experiences, driving conversion rates, and increasing revenue through data-driven personalization strategies.

KEY RESPONSIBILITIES

• Develop and prioritize the personalization roadmap in collaboration with product and marketing teams
• Identify key customer segments and opportunities for personalization to improve customer experience and drive revenue
• Collaborate with UX, design, and development teams to implement new functionalities for campaigns
• Analyze and present campaign results to stakeholders, providing both quantitative and qualitative insights
• Design and maintain core web personalization programs and operational processes
• Serve as a strategic partner, advising teams on site visitor behavior and personalization strategies
• Continuously improve the personalization and experimentation program to push us to the next level
• Create reports on core program metrics and draw actionable insights from various data sources