Digital Service Advisor
at NAB National Australia Bank
Sydney, New South Wales, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 20 Nov, 2024 | Not Specified | 22 Aug, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Work type: Permanent Full time
Region: NSW- Sydney inner
- Full time opportunity!
- Enjoy NAB’s flexible approach to working with the ability to work from home
- Make a real difference for our customers and communities
Responsibilities:
As a Digital Service Advisor, you will help create value by providing excellent service. You will be the first point of contact for customers seeking support through our online messaging digital channels such as Nab Messaging and Social Media. You will build trust, solve problems, and resolve issues to ensure a positive customer experience. You will be an expert in providing first-level support, using your expertise and knowledge to ask the right questions to understand the specifics of each customer issue.
Please note that this role is digital messaging only. Please ignore all references to phone based and call centre work in the application form and online testing.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
IT Software - Other
Customer Service
Graduate
Proficient
1
Sydney NSW, Australia
