Digital Signage and IT Support

at  W Group Holding

JOB SCOPE

We are looking for a highly reliable and detail-oriented individual to join our team as a Digital Signage and IT Support. In this role, you will be at the forefront of managing the largest digital signage network in the UAE, overseeing over 4,000 screens and digital signage across public transport, malls, and retail spaces.
Your responsibilities will include ensuring the smooth operation and maintenance of these digital assets, from screens and PCs to routers and end devices, while adhering to stringent cybersecurity and compliance policies. You will be the point of contact for all digital signage network-related issues, responsible for applying for necessary permits, installing software, monitoring internet data usage, and troubleshooting any technical disturbances.
With a focus on maintaining high uptime and network health, you will also be tasked with ensuring issues are resolved within defined SLAs, contributing to the seamless operation of our extensive digital network. This role requires a leader who is attentive to detail and committed to excellence in all aspects of digital signage and IT support.

ABOUT US

We’re not just a workplace; we’re a hub of excitement, fun, and challenges, tailor-made for visionary thinkers and top-notch achievers. This is the perfect moment to become a part of our team, as we’re on the cusp of rapid growth, especially in the ever-evolving tech media landscape.
With our headquarters situated in Dubai, Abu Dhabi, and an office in Beirut, we’re expanding rapidly and looking for individuals who thrive in a fast-paced environment. We’re on the lookout for those who can propel us forward by embracing technology and contributing to our efficiency. We’re not interested in those stuck in old-fashioned ways; we want innovators who bring a growth mindset, are eager to learn, and are ready to apply their knowledge to propel us forward.
Join us if you’re passionate about making a difference, enhancing efficiency, and embracing technology. We’re on the lookout for individuals who can seamlessly absorb new information and transform challenges into efficient solutions. It’s not just a job; it’s an invitation to be part of a cutting-edge team shaping the future of tech media

• POC for the Digital Signage Network and Digital Assets of the Company.
• Operations and maintenance of screens, PC’s, routers, and end devices.
• Applying for Regular Permits and Approvals for Maintenance of Digital Assets.
• Installation of required software on PC’s.
• Enhancing the new and existing PC’s to avoid consumption of Internet bandwidth.
• Monitoring of Internet data packages on a regular basis to avoid outages.
• Troubleshooting software-related disturbances, brightness issues, & hardware replacements.
• Adhering to defined SLA’s across multiple projects.