Digital Signage Technician

at  Emotion Media Limited

ABOUT US:

Emotion Media is a creative studio specialising in the design and management of content for digital screens. Our team, made up of talented designers and digital experts, develops tailored content solutions that engage audiences across a variety of digital platforms.

POSITION OVERVIEW:

We are looking for a Digital Signage Technician to take responsibility for the deployment and maintenance of our digital signage systems. This includes hardware configuration, network integration, CMS customisation, and ongoing client support. The ideal candidate will combine technical know-how with a creative mindset to deliver seamless, custom solutions for our clients. You’ll work closely with clients, providing both technical expertise and training throughout the project lifecycle.

EXPERIENCE:

• Proven experience in digital signage, AV systems integration, or a similar role is desired. However, candidates with a strong interest in technology and digital projects, and a willingness to learn, will also be considered (full training provided).
• Experience configuring digital signage hardware and managing network protocols.
• Familiarity with CMS platforms and content scheduling tools.
• Graphic design skills (experience with Adobe Creative Suite is a plus).
• Strong problem-solving abilities with great attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle multiple projects and meet deadlines.

QUALIFICATIONS:

• A Bachelor’s degree in Information Technology, Multimedia Design, or a related field, or equivalent experience.

• System Setup & Configuration: Set up and configure digital signage hardware (media players, displays).
• Network & Content Management: Manage network settings for reliable content delivery and integrate local data for targeted content.
• CMS Customisation: Tailor CMS platforms to clients’ needs, ensuring content is deployed according to organisational requirements and branding.
• Content Scheduling: Ensure accurate scheduling and deployment of content across screens.
• Installation & Testing: Oversee system installations on client premises, conduct system testing to ensure functionality and performance.
• Client Interaction & Design: Collaborate with clients to design content layouts, enhancing visual appeal and message clarity.
• Interactivity: Develop interactive features to increase user engagement.
• Ongoing Support & Training: Provide technical support, troubleshoot issues, and offer training to clients on how to use the systems effectively.
• Client Feedback & Improvements: Act as the primary client contact, gather feedback, and make improvements for service quality.