Digital Solutions Application Specialist

at  Roche

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position

REQUIREMENTS:

• Education: Degree in Biochemistry, Bioinformatics, Life Sciences, Computer Science, or a related field.
• Experience: Minimum of 3 years of experience as a biochemist or a related field working in a laboratory with digital solutions or working as a keyuser
• Technical Skills: Knowledge of Laboratory Information Management Systems (LIMS), databases, and computer networks.
• Interpersonal Skills: Excellent communication skills and the ability to work effectively in a team.
• Languages: Fluency in both Spanish and English, written and spoken.

• Implementation and Configuration: Configure and customize the cobas infinity platform according to specific client requirements.
• Technical Support: Provide ongoing technical support to users, resolving issues and ensuring optimal system performance.
• User Training: Train end-users and laboratory staff in the use of cobas infinity.
• System Optimization: Identify and apply improvements to the system based on user feedback and best practices.
• Documentation: Maintain accurate and up-to-date documentation on configurations, incidents, and solutions.
• Collaboration: Work closely with internal and external teams, including software development, sales, and customer support.
• Analysis and Reporting: Perform data analysis and generate reports to aid in decision-making and continuous system improvement.