Digital Systems Project Manager (Impact and Improvement)

at  YMCA DownsLink Group

OUR MISSION IS TO HELP CHILDREN AND YOUNG PEOPLE HAVE A FAIR CHANCE TO BE WHO THEY WANT TO BE. WE DO THIS BY PROVIDING A SAFE HOME, INCREASING LIFE SKILLS AND SELF-CONFIDENCE, AND IMPROVING EMOTIONAL WELLBEING AND MENTAL HEALTH.

We are embarking upon an exciting organisation-wide digital transformation project in 2025 to improve and upgrade the key operating systems we use to support our range of services for children, young people and families, as well as maximising our use of the MS Office 365 environment. This role will be a key figure in the successful delivery of our transformation plans and to have a direct positive benefit on the children and young people we support.
In delivering the role, you will oversee the development and delivery of improved systems; supporting us to define our processes, improve our data quality and ultimately delivering and deploying upgrades which will improve the quality and impact of our work. You will also oversee a programme of digital learning for staff, to improve their confidence and capabilities.

KEY RESPONSIBILITIES:

• Lead and manage the systems upgrade, from preparation to deployment and embedding into operational use, in line with our approved digital roadmap
• Steer projects to success through appropriate decision making
• Develop and manage detailed project plans using our own and other appropriate project management methodology
• Ensure that project delivery and communication plans are inclusive of the wider organisation and service contexts
• Manage project timelines, budgets, resources, scope and risks; taking appropriate action as needed
• Communicate effectively with project team members and project stakeholders, liaising with project sponsors and reporting to the project steering group regularly, ensuring project governance requirements are met
• Conduct quality reviews to ensure processes and system developments meet our acceptance criteria. Monitor project performance against relevant metrics and milestones

PLEASE DOWNLOAD THE JOB PROFILE FOR FULL ROLE DETAILS.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
You will have solid experience in managing complex and strategic projects, with knowledge of appropriate project management frameworks (agile, waterfall) to set project scope, meeting key milestones and budget constraints.
Experience of; delivering system implementation projects as part of digital transformation, managing supplier delivery to ensure project success and successfully managing internal and external stakeholders.
You will be a highly effective communicator with ability to convey complex information in an accessible way. You will have the ability to plan whole project lifecycle and be ‘hands on’ when needed.
A team player who can work with others to deliver a service and challenge colleagues appropriately where required.
If you would like any further information or an informal discussion about this post, please contact Charlotte.Carp@ymcadlg.org. Should you require any assistance with our application process, please email us at Recruitment@ymcadlg.org