Digital Technical Analyst

at  Glanbia

Glanbia is a global nutrition company, grounded in science and nature and dedicated to providing better nutrition for every step of life’s journey.
Today’s consumers are increasingly aware of the importance of nutrition in improving their overall health and well being. They are searching for better, healthier and smarter nutritional solutions that fit their lifestyles.
Glanbia takes pure and clean ingredients including milk, whey and grains, and using our expert knowledge and capabilities we produce high-quality nutritional ingredients and branded consumer products for our customers and consumers worldwide.
We employ over 6,000 people across 32 countries and our products are sold or distributed in over 130 countries with an annual turnover of €3.6 billion. Our major production facilities are located in Ireland, the US, the UK, Germany and China. We have four segments; Glanbia Performance Nutrition, Global Ingredients, Dairy Ireland and Joint Ventures & Associates. Our shares are listed on the Irish and London Stock Exchanges (symbol: GLB).

THE OPPORTUNITY

The Glanbia Digital+ Team are looking for a Digital Technical Analyst to join an established internal agency on a 12 month fixed term contract. Reporting into the Technical Lead and working as part of the website services team. The successful candidate will be a voice of technical expertise on the team when interacting with the rest of the business.
This is an exciting opportunity for a Technical Analyst with 2 years plus experience to join our growing team of successful Digital Innovators. You will be responsible for website and page builds, configuration, content updates, bug management, CRs, and technical project planning for our most important websites across the group.

As a Technical Analyst, you should have excellent communication and problem-solving skills to identify issues and work collaboratively with various teams to resolve them. Ultimately, you should bridge the gap between business needs and technical requirements to drive continuous improvement through the digital channels as you will be responsible for.

• You should gain a deep understanding of the business and technology needs. Performing analysis and documentation of as-is capabilities then recommend appropriate applications/technology to improve
• You will build, create and update websites across the group. Working with various different platforms, applications and tools
• You’ll be maintaining and managing content on our website(s), carrying out scheduled/regular content updates by agreed deadlines
• Assist in testing, product and application functionality, troubleshooting solutions or assigning issues to relevant teams as required
• You will be responsible for application maintenance and bug fixes. Triage incidents as appropriate
• Co-ordinate on-going system / applications enhancements and change requests
• Act as a technical point of contact with other internal IT teams and external 3rd party vendors to; plan projects, implement CRs, investigate issues and provide effective resolutions
• Input into technical project planning and management, helping the project to meet deadlines, business and budget objectives

THE SKILLS YOU WILL BRING TO THE TEAM

• 3rd level qualified with a Technical Degree (Computer Applications, Computer Science, Information Systems etc)
• Two or more years of experience within a similar role
• Vast experience with content management systems such as (hybris, Drupal, WordPress, SharePoint Online etc.)
• HTML/ CSS knowledge. Our systems are platform led applications
• Focused on and driven to provide the highest quality of outputs for client and customer service
• Strong communication skills
• Creative and effective problem solving skills

• You should gain a deep understanding of the business and technology needs. Performing analysis and documentation of as-is capabilities then recommend appropriate applications/technology to improve
• You will build, create and update websites across the group. Working with various different platforms, applications and tools
• You’ll be maintaining and managing content on our website(s), carrying out scheduled/regular content updates by agreed deadlines
• Assist in testing, product and application functionality, troubleshooting solutions or assigning issues to relevant teams as required
• You will be responsible for application maintenance and bug fixes. Triage incidents as appropriate
• Co-ordinate on-going system / applications enhancements and change requests
• Act as a technical point of contact with other internal IT teams and external 3rd party vendors to; plan projects, implement CRs, investigate issues and provide effective resolutions
• Input into technical project planning and management, helping the project to meet deadlines, business and budget objective