Digital Transformation Programme Lead

at  Kettering General Hospital NHS Foundation Trust

Digital Transformation To lead programmes team to use tools and techniques of the internet era to understand user needs and put into place solutions that meet expectations. Shared responsibility for development of the disciplines of service design and user research to support product development. Promote consistency and clarity and coherent Group solution architecture design to support a once for both approach. Support on management of prioritisation process for digital transformation deliverables across the Group working with stakeholders to reach consensus for the good of the Group, staff and patients.
Project assurance Responsible for the management of programme: milestone delivery, interdependency of deliverables, risks and issue and mitigations, change and configuration. Responsible in ensuring every project within programmes team has an appropriately scoped project plan with clear roles, responsibilities accountabilities, timescales for delivery and benefits realisation metrics against which delivery can be monitored. Proactively manage changes in programme scope, identify potential crisis and devise contingency plans in conjunction with appropriate colleagues. Developing and providing key operational management data and programme reports, for review and use by the necessary Programme Board.
Lead and manage development of programme assurance processes, governance and standards. Where appropriate prepare, conduct and lead internal Gateway Reviews which will involve the analysis, interpretation and judgement of highly complex information. To foster a culture that values respect, teamwork and excellence in all aspects of the delivery of patient care. To develop a working environment where all staff within the team are empowered and when necessary raise concerns.
To ensure all staff within the service function are annually appraised, have their development needs identified and have a personal development plan. To support the development of a performance-based culture within the organisation through personal advocacy and leadership behaviour. Partnership working To develop and maintain strong partnerships and working relationships with Digital and Data leaders across the ICS and region so that initiatives are always developed in line with the wider healthcare system, and based on lessons learned Management and leadership. Create a highly-motivated and happy working environment that fosters autonomy, mastery and purpose.
Ability and capacity to quickly absorb and understand large amounts of complex, service, financial, legal and policy information, whether in written, verbal, numerical, analytical and electronic forms. Challenge existing practices, ensuring that progressive solutions, which consider models of best practice, are incorporated into service plans. To drive through the delivery of ambitious targets to continually improve performance within the service area. Interpret and support on the local implementation of new policies applicable to the management of data and digital technology across the Trust and managing culturalchange as required to embed new ways of working.
Responsible for supporting the management of budget and cost centre for digital programmes. Deputise for the PMO Delivery Manager where required. Communication and relationships Establish excellent relationships with the Senior members, staff at all levels, external bodies and all stakeholders and will support the implementation of transformation programmes through leadership, motivation and inspiration of others. Convey and receive highly complex, highly sensitive and possibly highly contentious information.
Provide leadership and direction across situations where highly complex ideas or concepts need to be conveyed and implemented across the organisation in easily understood language. Use highly developed persuasive, motivational, negotiating, influencing empathetic and / or reassurance skills especially when required to overcome significant barriers to acceptance, thus drawing on the highest level of interpersonal communication skills. Produce and deliver formal comprehensive reports to the Boards, Executive and Management teams of the Group and Hospitals. Liaise effectively with local, regional and national digital/data stakeholders and other organisations supporting good practice/learning from UHN formally and translating good practice/learning into local delivery.
Work in collaboration with users to understand their needs and ensure digital products meet their needs and provide benefits for organisation, staff and patients. Identify where existing clinical and administrative policies and working practices will need to change in order to maximise the benefit of these new digital systems and work collaboratively with staff in order to do thisProfessional/ personal development. The post holder will take responsibility for their own professional development, identifying training and educational needs and agreeing ways of addressing these with the Head of Digital Transformation and Innovation. Job requirements We support distributed and flexible working arrangements, however, subject to business needs, there may be a requirement to travel between the Kettering and Northampton Hospital sites and other sites across the Group and ICS.
Frequent VDU use is required for this post for periods of up to 3 to 4 hours at a time in order to produce complex reports and analysis to support decision-making. Standard keyboard skills. Frequent concentration will be required on a wide variety of complex issues throughout the day. The post holder will frequently have to adapt to changing priorities and re-focus the work of self and others on new priority areas that may require urgent action.
The post holder will participate in and facilitate meetings, which require a high level of concentration, with a variety of audiences and mixtures of attendees. There will also be a requirement to present complex information at meetings which will require the individual to have a sustained level of concentration for a sustained period of time to ensure that there is active engagement in the subject matter at hand. The post holder will also be expected to deal positively and promptly with staff concerns and personal problems, challenge staff on any inappropriate behaviours or poor performance and investigate and deal with complaints as required. Exposure to unpleasant working conditions or hazards is rare.
Office conditions, with an occasional requirement to travel between sites and across the ICS in this role (for example, to support go lives of projects or an unforeseen level of absence at one site (for example, to support go lives of projects; an unforeseen level ofabsence at one site; support training or onboarding of new starters; team workshops etc.). Office conditions with regular requirement to travel between sites, and the ICS, in this role

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