Digital Workplace Technician

at  Vopak

DESCRIPTION OFTHIS VACANCY

Start your career as a Digital Workplace Technician at Vopak and contribute to social themes such as energy security and energy transition. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance.
As a Digital Workplace Technician you will build together with all your colleagues in South Africa on our ambition to be the best in Port at leading locations. Vopak South Africa is a growing company and major investments have been made. As a Digital Workplace Technician you will join our motivated team in South Africa at Vopak South Africa to optimize the use of the infrastructure and contribute to a culture of being proud to work for this growing company.
Ready to develop yourself and make a positive impact? Improve the world and start as a Digital Workplace Technician at Vopak.

WHAT CAN YOU EXPECT FROM YOUR EMPLOYEE EXPERIENCE?

You are going to experience that we care & dare: We are empathetic. We know when to lead and know when to let others lead. We attract, grow and coach future leaders.
We aim to communicate in a clear & authentic way. We solicit feedback, ask and listen, learn and unlearn.
You will grow with your team: Whatever our role, we support business, in a thoughtful way, to create value for our teams and our clients. We embrace new ways of working applying digitalization to provide solutions.
We lead the We: We have a passion for winning and growing as a team. We inspire people to deliver a joint performance. We create an inclusive environment where different thoughts, generations, cultures and experiences are valued and encouraged.

ADVISE & KNOWLEDGE MANAGEMENT

Advise/contribute to improve or design new services. Identify, Improve and share knowledge items in relation to end user support

WHAT WILL YOU DO AS A DIGITAL WORKPLACE TECHNICIAN?

To provide first line support to all users, by resolving IT related requests as well as meeting customer satisfaction and continuous service delivery demands.
The successful incumbent will acts as first and second level support in the domain of Digital to Operate standard solutions for the workplaces (hardware, workplace software installation – printers, communication - Telephony, video conference and mobile devices). The Digital Workplace Technician will participate and form part of the global IT projects team.

YOUR CORE RESPONSIBILITIES ARE:

• To provide first and second line support in the Digital workplace solutions domain and end-user support by: