DIO Hard FM Assurance Officer

at  Ministry of Defence

JOB SUMMARY

The Hard FM Assurance Officer fills a key role within the Defence Infrastructure Organisation (DIO) Scotland and Northern Ireland delivery region. Undertaking the role will provide a significant sense of achievement in supporting the delivery of a complex multi-million-pound Hard Facilities Management (HFM) Contract across the region. As a member of the Regional Support Team, you are required to contribute to the leadership and strategic management of the estate providing guidance to the DIO personnel. The Assurance Officer has a critical role in implementing and managing assurance processes under the HFM contract. The Assurance Officer will assist the Assurance Manager in supporting the development of the HFM Regional Delivery Assurance Management strategy and supporting colleagues across the region to ensure that a robust assurance regime is maintained.
This position is advertised at 37 hours per week.

JOB DESCRIPTION

• Assist the S&NI Hard FM Assurance Manager to ensure that all Estate Management Practitioners Guide 02 checks, investigations and audits have been completed for the SNI Built Estate Region. The successful candidate will also collate results and ensure they are reported through the governance chain.
• Assist with the continued development, co-ordination and implementation of the Regional Delivery SNI Assurance and Fraud Prevention Management strategy. Manage HFM Assurance Management activities for the region including implementation and management of the annual programme of assurance activities to ensure alignment with the assurance strategy.
• Assist in the verification of Industry Partner (IP) reports and monitor the completion and closure of Corrective Actions and Supplier Non Performances. Jointly with the IP, maintain a Corrective Action Register and associated corrective action management plans. Attend all relevant Assurance meetings as necessary and ensure consistent records are kept.
• Provide assurance training and guidance to the DIO personnel across the region, including the use of HFM Assurance Applications and reporting tools.
• Monitor asset compliance status and reports on a monthly basis utilising the DIO Asset Information Portal.
• Responsible for invoice processing and payment activities for the HFM contract. Scrutinising all invoices in advance of processing to ensure a robust audit trail is in place and returning to contractors for resubmission if necessary. Liaise with DIO Finance and DIO Commercial on any issues. Use of Contract Payment and Finance and Infrastructure Management System to process IP payments (mandatory training required for access to these systems).
• Build and maintain strong relationships within the team and with others across DIO, the MOD and our IP.

BEHAVIOURS

We’ll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Changing and Improving
• Communicating and Influencing
• Leadership

We only ask for evidence of these behaviours on your application form:

• Managing a Quality Service
• Changing and Improving

Benefits

Alongside your salary of £36,530, Ministry of Defence contributes £10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights
Things you need to know

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Business Management and Improvement
Quality