Direct Marketing Specialist

at  United Way of Greater Milwaukee Waukesha County

JOB DESCRIPTION

United Way of Greater Milwaukee & Waukesha County (UWGMWC) is currently seeking a motivated, independent professional for the position of Direct Marketing Specialist – Community Gifts. This is a seasonal position which begins September 23, 2024, and continues until January 17, 2025.
The Direct Marketing Specialist – Community Giving role is a temporary position that supports UWGMWC staff in soliciting contributions from those in the Community Giving division, Gifts range from $500-$4999. Calls will be made from United Way offices or remotely from home September through January.
United Way is a recognized national brand and is the largest funder of health and human services outside of the federal government. Funds raised through UWGMWC remain local and are invested in nearly 220-plus programs at over 110 local nonprofit program partners.

PERSONAL SKILLS:

• Ability to work during afternoon / early evening hours (1pm to 7pm) as needed Monday through Friday.
• Must be comfortable making calls and soliciting for funds.
• Must be able to maintain professionalism, sensitivity and compassion with all donors, many of whom are seniors, and are often loyal United Way contributors.
• Ability to represent United Way of Greater Milwaukee & Waukesha County with a consistently professional phone manner and maintain client confidentiality at all times.
• Basic skills in Microsoft Word, Excel and Outlook.
• Affinity with the mission and vision of UWGMWC.

AMERICANS WITH DISABILITIES

It is the policy of UWGMWC to comply with all relevant and applicable provisions of the Americans With Disabilities Act (ADA), as amended. UWGMWC will not discriminate against any qualified applicant with respect to any terms, privileges or conditions of employment based upon an individual’s physical or mental disability. UWGMWC will also make reasonable accommodation whenever and wherever possible for all employees or applicants with disabilities provided that the individual is otherwise qualified to safely perform the duties and assignments required by the job, and provided that any accommodation does not require significant difficulty or expense. UWGMWC’s policy of non-discrimination applies to all personnel and employment practices including, but not limited to, job application procedures, hiring, advancement, termination, compensation, job training and other terms, conditions and privileges of employment.

DIVERSITY, EQUITY & INCLUSION STATEMENT:

Diversity, Equity & Inclusion is a core value at United Way of Greater Milwaukee & Waukesha County. We strive every day to enhance the culture of belonging and are passionate about building and sustaining an inclusive and equitable working environment. We believe this allows us to attract, retain the best possible colleagues to use their full gifts to serve our community. We are looking for other great colleagues who are excited about this important work.
This job description indicates the general nature and work level performed by employees within this position. It is not designed to be a comprehensive inventory of all duties and qualifications required. The duties and/or requirements of this position may be modified, added, or deleted at any time. Other duties may be assigned.
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• Under the direction of Account Manager, Leadership and Community Gifts, make calls to renewal and lapsed donors, approximately 500 calls or 15-20 hours per week.
• Accurately record pledges, updated contact information and pertinent call notes on UWGMWC documentation.
• Provide weekly transmittal of information to appropriate staff for timely account maintenance and statement processing.
• Attend initial training session.
• Attend weekly meetings with Account Manager, Leadership and Community Gifts