Direct Support Specialist Team Lead - Toronto Region

at  CBI Home Health

CBI Health is Canada’s leading community-based healthcare provider, delivering both rehabilitation and home health services. Our integrated, interdisciplinary network delivers physical and mental health services in clinic, home and facility settings or remotely through virtual care / telehealth. With over 12,000 dedicated staff supporting over 800 communities across the country, we deliver proven outcomes that meet the evolving healthcare needs of Canadians.

TAKE AN INSIDE LOOK AT WHAT YOU’LL DO EACH DAY:

• Leading by example in your assigned home as Team Lead, you will: Build strong relationships and rapport with all clients within the home, so as to gain a good understanding of their care needs and behavioral supports
• Coach and monitor staff to ensure everyone understands client care, individual plans, and behavioural support plans, working on any performance concerns from the Management Team
• Ensure adherence to the meal plan and the recreation plan
• Providing orientation to new staff to ensure continuity of support and care for individuals
• Complete weekly reports and submit to the Management Team
• Perform day-to-day audits of documentation to ensure adherence to regulatory bodies
• Track and identify trends and escalate issues accordingly
• Complete scheduling and ensure adequate staffing is in the home.
• Ensure a healthy and safe environment for clients and employees, by participating in staff safety training and home inspections, and ensuring compliance with standards and requirements

To take on the role of Team Lead – Specialized Community Services, you must:

• Have a certificate from a related field such as a diploma in Behavior Science, Developmental Service Worker, Child and Youth Worker, Psychology, Social Work and/or equivalent.
• Bring at least one (1) year of direct support experience in a hands-on role providing support to youth or adults with developmental disabilities and complex needs, as well as at least one (1) year of a role in a leadership capacity
• Hold a current CPR and First Aid Certificate
• Hold a valid drivers’ license
• Provide a clear criminal record check with vulnerable sector screening obtained within the last 3 months
• Provide an initial medical form and an up-to-date Immunization Record
• Effective oral and written communication skills with proven interpersonal abilities
• Strong administrative and time management skills is a must
• Be prepared to participate in Crisis Prevention and Intervention (CPI) Training (de-escalation and physical management training)
• Be able to provide employee development and coaching in a teamwork environment
• Ability to be well organized, flexible, detail-oriented and focused on excellence in customer servic