Director, Business Intelligence

at  Qualifacts Systems Inc

Job Description:
Qualifacts
is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® EHR (Electronic Health Records) platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions.
We follow a hybrid model, so employees are expected to be in the office 2 days per week.
The Opportunity:
As the Business Intelligence Director, you will be the driving technical force behind our enterprise data platform strategy, playing a pivotal role in shaping our business’s strategic decision-making through experience, advanced data analysis, insight generation, and technology implementation. This position works directly with Engineering leadership and other key stakeholders, involves leading the BI Engineering teams, developing BI technology strategies, and managing the full cycle of analytical deliverables from ideation to implementation.

Your Responsibilities:

• Technical Strategy and Leadership: Develop and articulate a technical vision and strategy for BI that integrates with Qualifacts’ overall technology roadmap. Lead the implementation of a robust enterprise data platform, emphasizing hands-on engagement with technology and data architecture.
• Hands-on Analytical Lifecycle Management: Directly engage in and oversee the full cycle of BI projects—from data extraction and transformation (ETL) processes, through data organization and analysis, to the delivery of actionable insights. Ensure technical excellence and practical outcomes at every stage.
• Operational and Project Management: Take on operational responsibility for the BI department, including hands-on management of technical projects, budgeting, and resource allocation. Ensure projects are delivered on time, within scope, and budget.
• Advanced Technological Proficiency: Demonstrate and apply expert knowledge in AI, ML, programming languages, and data analysis methods. Evaluate and integrate cutting-edge technologies and tools to enhance BI capabilities and operational warehouse performance and data utilization.
• Technical Thought Leadership: Act as a thought leader in BI, promoting innovative warehouse performance and data utilization approaches and technologies that align with our strategic goals. Share expertise and insights with stakeholders.
• BI System Development and Operational Excellence: Directly involved in the planning, development, evaluation, and maintenance of BI systems. Ensure the BI infrastructure supports current and future business needs through hands-on engagement and technical oversight.
• Effective Technical Communication: Communicate complex technical concepts and insights effectively across all levels of the organization, facilitating informed decision-making and strategic alignment approaches and technologies that align with our strategic goals. Share expertise and insights with all stakeholders.

Qualifications:

• Technical/bachelor’s degree in Systems Engineering or related careers.
• Advanced English level.
• Strong experience in a hands-on technical leadership role within business intelligence, data engineering, or a related area.
• Strong technical background with proven experience in the design, implementation, and management of comprehensive BI solutions.
• Expertise in BI tools and technologies (e.g., SQL, Tableau, Power BI), programming languages, data management, analytics, and cloud computing technologies (e.g., AWS Redshift, Snowflake, Azure DataBricks, Hadoop, Looker).

What we offer you:

• Economic bonus and merit review.
• Full Health Insurance (EPS and oncologic) for you and your direct dependents.
• Fully paid English lessons.
• All legal benefits (CTS, 30-day paid vacation per year, life insurance, etc.)

Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

• Technical Strategy and Leadership: Develop and articulate a technical vision and strategy for BI that integrates with Qualifacts’ overall technology roadmap. Lead the implementation of a robust enterprise data platform, emphasizing hands-on engagement with technology and data architecture.
• Hands-on Analytical Lifecycle Management: Directly engage in and oversee the full cycle of BI projects—from data extraction and transformation (ETL) processes, through data organization and analysis, to the delivery of actionable insights. Ensure technical excellence and practical outcomes at every stage.
• Operational and Project Management: Take on operational responsibility for the BI department, including hands-on management of technical projects, budgeting, and resource allocation. Ensure projects are delivered on time, within scope, and budget.
• Advanced Technological Proficiency: Demonstrate and apply expert knowledge in AI, ML, programming languages, and data analysis methods. Evaluate and integrate cutting-edge technologies and tools to enhance BI capabilities and operational warehouse performance and data utilization.
• Technical Thought Leadership: Act as a thought leader in BI, promoting innovative warehouse performance and data utilization approaches and technologies that align with our strategic goals. Share expertise and insights with stakeholders.
• BI System Development and Operational Excellence: Directly involved in the planning, development, evaluation, and maintenance of BI systems. Ensure the BI infrastructure supports current and future business needs through hands-on engagement and technical oversight.
• Effective Technical Communication: Communicate complex technical concepts and insights effectively across all levels of the organization, facilitating informed decision-making and strategic alignment approaches and technologies that align with our strategic goals. Share expertise and insights with all stakeholders