Director, Community Relations

at  BC Ferries

Job Description :

THE OPPORTUNITY

We’re proud to be one of the largest ferry operators in the world and for over 60 years, we have been dedicated to providing safe and efficient travel to our customers. We are looking for a senior leader to join our External Engagement team. As a Director, Community Relations you
build trust and support BC Ferries initiatives, and ensure communities and interested/impacted groups are well informed and engaged.
To be the right fit, you are a self-starter and strategic thinker – someone who is calm, creative and tactical under pressure, and who can see the big picture beyond daily issues. You thrive in an environment where you build and maintain effective relationships with interested and impacted people and communities, BC Ferries staff, boards, commissions, and all levels of government.

Reporting to the Executive Director, External Engagement, you add value and are energized by:

• Providing strategic advice and guidance BC Ferries staff and leading the community engagement strategy
• Developing priorities and goals related to community relations and interested / impacted group relations in the organization, in collaboration with Executive Director and Vice President, Public Affairs and Marketing
• Assisting with budget tracking and allocation and leading the community investment function
• Gathering concerns, considerations, needs, and opportunities from advisory committees, and interested / impacted groups and communities, maintaining a strong feedback loop and reporting processes
• Collaborating with advisory groups and panels, interested and impacted groups and communities, to nudge behavioral change and introduce new processes, services and experiences
• Leading all aspects of community and interested/impacted group outreach, engagement, and evaluation, including the development of in-person and virtual materials to support external engagements and events
• Maintaining strong relationships BC Ferries staff and supporting the public affairs and marketing team with shared goals, as required