Director Courts and Tribunals Digital Priorities

at  NSW Department of Communities and Justice

ARE YOU READY TO JOIN US?

Click apply, attach an up-to-date résumé (maximum 3 pages) and a cover letter (maximum 2 pages) outlining how you meet what we are looking for.
Applications close 19 February 2025 at 11:59pm (AEDT)

YOUR ROLE

The Director, Courts and Tribunals Digital Priorities, is responsible for identifying and delivering digital initiatives to support the strategic priorities and business improvement outcomes of NSW courts and tribunals. The role works collaboratively with business areas to leverage technology opportunities, enhance customer experience and improve operations.

WHAT YOU’LL DO

While identifying and delivering digital projects and programs to ensure NSW courts and tribunals are prepared for the digital future you will also:

• Design and implement digital strategies and roadmaps to enhance service delivery across courts and tribunals.
• Provide advice and develop business cases to prioritise and guide digital investment.
• Integrate Human-Centred Design, Service Design and Agile Methodologies into the scoping, planning, and delivery of projects to meet strategic goals and prioritise user needs.
• Encourage innovative thinking and new ways of working to drive operational efficiency and business excellence.
• Build and maintain positive relationships with internal and external stakeholders to maximise opportunities and innovation.
• Establish and track key performance indicators to evaluate the success and impact of digital initiatives, ensuring continuous improvement and return on investment.
• Guide and support your team to ensure optimal service delivery, fostering a culture of continuous improvement and professional development.
• Build, mentor, and lead high-performing teams, fostering improvement and wellbeing.
• Promote a culture of excellence, continuous improvement and support professional development.
• Stay updated on emerging digital technologies and methodologies to drive innovation.
• Communicate technical ideas clearly to non-technical audiences.

If you are committed to making a positive impact and driving change, we want to hear from you.
Download the role description.

THANK YOU FOR YOUR INTEREST IN THIS ROLE. WE LOOK FORWARD TO RECEIVING YOUR APPLICATION.

To keep up with recruitment opportunities at DCJ, follow us on Facebook here.