Director, Customer Engagement and Delivery
at BenchSci
Toronto, ON, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 29 Dec, 2024 | Not Specified | 30 Sep, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
We are currently seeking a Director, Customer Engagement and Delivery to join our team. Reporting directly to the SVP of Account Services and Delivery in Go-To-Market, this is a blend of customer success (70%) with project management (30%), working directly with big pharma scientists to drive platform adoption and usage. This role involves establishing team structure and processes, fostering a culture of collaboration, and guiding a dynamic team through change and growth. The ideal candidate has a strong background in customer success, team leadership, and change management, with a proven track record of driving adoption and scaling teams. They will collaborate with key stakeholders to ensure customer satisfaction, retention, and the successful delivery of our value proposition.
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
Software Engineering
Graduate
Proficient
1
Toronto, ON, Canada
