Director, Customer Experience

at  ActiveCampaign

Heredia, Provincia de Heredia, Costa Rica -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate02 Jan, 2025Not Specified06 Oct, 202410 year(s) or aboveGood communication skillsNoNo
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Description:

ActiveCampaign is seeking an experienced Customer Experience Leader and Site Director in Costa Rica to directly lead customer-facing teams and serve as the regional leader for all teams in one of our newest and fastest-growing locations. This role is critical for ActiveCampaign’s Success in the region and will build upon the vision and strategy of ActiveCampaign as the leader in Customer Experience Automation.
This role will provide local leadership, oversee our AMER & LATAM teams, and drive scale for critical customer-facing, product, and engineering teams. This leader will also work closely with leaders across the business to advocate for superior customer experiences and to maintain a center of excellence in the region.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:10.0Max:15.0 year(s)

Marketing/Advertising/Sales

Marketing / Advertising / MR / PR

Sales

Graduate

Proficient

1

Heredia, Provincia de Heredia, Costa Rica