Director, Design Research

at  Veranex Inc

Veranex is the only truly comprehensive, global, tech-enabled service provider dedicated to the medical technology industry. Offering expert guidance from concept-through-commercialization, including product design and engineering, preclinical and clinical development, data management, market access, regulatory affairs and quality assurance, Veranex enables accelerated speed to market, controlled development costs, development risk mitigation, and accelerated market viability assessment. At every stage, Veranex clients realize efficiencies in cost and time, while our comprehensive solutions unify the entire development process. Veranex partners with the world’s most influential life science and medical device companies to research, design, develop and commercialize new healthcare technologies and treatments to advance patient care.

REQUIRED SKILLS:

• Bachelor’s degree in industrial design, user experience design, anthropology, human factors engineering, biomedical engineering, or related field.
• 8-12 years of relevant work experience, including 3-5 years as a functional manager
• In-depth knowledge of design research, qualitative research and /or the human centered design process/methods
• Advanced understanding of Food & Drug Administration (FDA) Quality System regulations, European Active Implantable & Medical Device Regulations, and relevant medical device principles
• In-depth knowledge of company people management policies and procedures, including hiring, performance management, corrective action, and compensation administration
• Strong leadership skills including change management, people management, strategic thinking and influencing
• In-depth understanding of participant moderation and observation methods, personas, customer journey/workflow maps, user need documentation, analysis/synthsis methods, and storytelling methods
• Excellent written and oral communication skills
• Excellent attention to detail
• Expert ability to effectively manage multiple tasks and projects
• Proficient in Microsoft Office, Adobe Creative Suite, and white boarding apps like Miro

ABOUT THIS ROLE:

Veranex has an exciting opportunity to join our team as a Director of Design Research in London. You will be part of a team working to improve lives globally through medical technology innovation. The Director of Design Research leads a team of design research practitioners in the execution of client deliverables across design research projects. Provides direction and leadership to the team.

WHAT YOU WILL DO:

• Directs project team members through the development and delivery of all aspects of project work.
• Oversees all client communications on projects
• Manages resource allocation for design research team and participates in cross-functional resource planning meetings.
• Identifies and commits to the execution of internal opportunities for improvement and expansion of design research and strategy expertise, capabilities and resources.
• Develops both short-term and long-term research business strategies (internal).
• Sets budgets, manages workload forecasting, resource balancing and ensures optimal utilization.
• Prepares reports, status updates, escalations, and communication for leadership. Interacts with senior leadership and major stakeholders to establish strategic plans and objectives.
• Identifies hiring needs and drives candidate selection process.
• Develops thought leadership through content creation/conference presentation that aligns to departmental objectives.
• Leads the generation of project proposals while enabling thoughtful contributions from the team.
  Qualifications