Director, Employee Experience & Engagement-New Britain, CT, United States-Hybrid

at  Stanley Black Decker

WHO WE ARE

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn’t stopped us from evolving into a vibrant, diverse, global growth company.

WHAT SUCCESS LOOKS LIKE IN THIS ROLE

• Top quartile employee engagement scores with progressive improvements in prioritized areas YOY
• Established KPIs to measure effectiveness and value of EX initiatives, opening doors of opportunity and business alignment for future investments
• Improved attraction and retention metrics as identified and prioritized with key cross-functional partners (e.g., Talent Acquisition)
• Proactive identification of EX priorities, challenges, and solutions based on voice of our customer data and insights

WHAT YOU BRING TO THE ROLE

• You have a “can do” attitude and pivot quickly in a fast-paced, dynamic environment. You’re not looking for a boring job, but one where you can lead through change, influence the future, and persevere with positive energy and resiliency throughout the entire process.
• You operate well “in the gray” when answers aren’t always clearly defined. You’re willing to take initiative, think outside the box, and go beyond an initial request to bring feedback and the best ideas to life.
• You care about high-quality work and accuracy. You have high attention to details, are well-organized and keep the team organized. You are always one step ahead, anticipating what’s next to meet deadlines and rarely needing someone to follow up because you’re “on it” and make things happen.
• You appreciate direct communication. You’re both an active communicator and an eager listener. You’re comfortable with candid feedback and view setbacks as an opportunity to learn and grow.
• You want to be part of a winning team. You’re a person who embraces being pushed out of your comfort zone and eager to learn from others. You’re a collaborative and trustworthy teammate, leader, and HR partner. Your curiosity and thought leadership add value to each conversation.

PURPOSE-DRIVEN COMPANY:

You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

In this newly created role, the Director of Employee Experience (EX) & Engagement will play a pivotal role in driving the success of our organization by developing and implementing strategies, programs, and initiatives to enhance our employee experience, drive positive employee engagement, foster a culture of inclusion, and evolve our talent strategy to ensure alignment with SBD’s values, goals, and business objectives. In this role, you’ll be part of our Talent Management team working as a hybrid employee if located near New Britain, CT or Towson, MD otherwise, you’ll be remote. What you’ll be doing:

• Employee Experience (EX): Lead SBD’s employee experience like the customer experience, using feedback from our team members to co-create and deliver a powerful employee experience strategy with impactful action plans that help our employees thrive. Influence the entire employee lifecycle, including the way employees onboard, connect, collaborate, and celebrate success focused on developing a best-in-class experience for our employees and teams.
• Employee Engagement: Develop and implement programs to enhance employee engagement, including driving a modern approach to listening through surveys, feedback mechanisms, and action plans that improve overall engagement and retention. Establish best practice toolkits and deploy regional to support employee engagement efforts.
• Employee Value Proposition (EVP): Partner with Talent Acquisition, Total Rewards, Marketing, Communications, HRBPs, business leaders, and other key stakeholders to launch and maintain SBD’s EVP and set SBD apart from other companies. Design and deploy meaningful experiences to bring our EVP to life and sustain the experience over time and across locations/geographies.
• Culture & Values: Partner closely with our DE&I team to champion and drive initiatives that promote a productive, inclusive culture anchored to our values by leveraging data from assessments and surveys to understand cultural dynamics and inform actions for improvement. Coach and advise leaders and business partners, introducing and facilitating culture and wellbeing programs across the enterprise.
• Reporting & Analytics: Conduct regular assessments and analysis of workforce demographics, performance, employee engagement, and other key experience metrics to identify and prioritize areas for improvement, build business cases with ROI, track progress over time, and drive continuous improvement.
• Program Management: Lead the planning, execution, and delivery of high-impact projects. Develop detailed project plans, set clear milestones, manage resources and budgets, and ensure timely completion of deliverables. Proactively communicate, establish rituals and routines, manage governance, and identify and resolve issues and risks