WORKING WITH US

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
Global Supply Chain (GSC) and the wider Global Product Development and Supply (GPS) organization are undergoing a significant transformation to enable faster delivery of high quality, life-changing innovative medicines for patients. As part of this transformation, GPS needs to become a Digital First organization, using Digital as the main driver for how it operates. Digital First means using the best of technology, data, analytics, business processes and people to achieve better business results.
Our Process and Digital Excellence (P&DE) group is the central point for excellence in Global Supply Chain operations, driving innovation, continuous improvement, and value creation through Digital programs and process initiatives. Our team leads the portfolio of developing top-level capabilities throughout the Global Supply Chain, working towards our digital-first goal. We do this by coordinating Global Process Owners (GPO’s), who aim for optimal design, ongoing enhancement, operational excellence, and the sustainable management of key supply chain processes. We make sure our processes are smooth, dependable, proactive, and fully connected at a global, enterprise level.

POSITION SUMMARY

The Director, Global Supply Chain Strategic Services is responsible for fostering a culture of compliance and continuous improvement within the Global Supply Chain (GSC), ensuring adherence to regulations, Quality Systems, policies, and business processes. This role owns knowledge management capabilities and oversees GxP training and learning systems, building and leading a global center of excellence team to manage GSC shared services including compliance, learning, and documentation operations.
This position is directly under the Senior Director, GSC Strategic Capabilities and will serve as a partner to drive stakeholder value and process and digital excellence both within and outside of the Global Supply Chain organization. This position has direct and indirect reports.
Are you skilled at bridging the gap between business challenges, quality systems, and technology? Can you balance strategic thinking with flawless capability deployment? If so, this role could be for you.
If you are a strong people leader comfortable influencing without authority, within ambiguity, to deliver sustainable business outcomes, we would love to hear from you!

Key Responsibilities

• Process Ownership: Provide leadership and ownership for Global Supply Chain compliance. Build sustainable capabilities in alignment with operational excellence, continuous improvement & change management excellence
• Business Process Management: Define, optimize, and maintain end-to-end business processes, ensuring they are dynamic and flexible to address emerging trends and challenges in the pharmaceutical industry.
• Quality & Regulatory Compliance: Ensure compliance with GxP requirements, regulatory commitments and company policies. Review and approve procedures to align with Global Supply Chain processes.
• Compliance Monitoring: Track compliance and quality through KPIs and data analytics to identify trends and ensure alignment with Quality systems and Health Authority requirements.
• Document Management: Oversee document requests and manage Global Supply Chain documentation on EDMS, ensuring Global standard practices are followed.
• Process Improvement: Deploy capabilities and systems for process monitoring and improvements to enhance the efficiency of the BMS Clinical and Commercial Global Supply Chain.
• Learning & Training Development: Develop and implement training and learning strategies to ensure personnel have the necessary skills and knowledge to perform their roles and maintain proficiency in Global Supply Chain acumen, Quality and Regulatory compliance, digital, and leadership competencies.
• Advisory Role: Provide global functional expertise on strategy, process ownership, learning and compliance-related matters within the Global Supply Chain and BMS.
• Cross-functional Collaboration: Work with global teams and stakeholders to identify opportunities for synergy, continuous improvement, and value creation.
• Leadership: lead and develop Strategic shared services organization, overseeing people, processes and technology of Global Supply Chain including, but not limited to: Compliance, Process Monitoring, knowledge management, learning, GxP training and documentation.

Qualifications & Experience

• BS/MS in relevant Science or Engineering discipline
• 12+ years of experience in global supply chain, strategic project management, governing Quality Systems, and distribution; Life sciences or pharmaceutical experience preferred
• 5+ years project management experience, developing and executing successful strategic initiatives and leading cross-functional teams; project management certification required
• Lean Six Sigma Master Black Belt or equivalent experience; proven track record of implementing continuous improvement and process excellence methodologies
• Exceptional leadership and team management skills, with a track record of building high-performing teams.
• Strong digital dexterity, analytics, and innovation skills, with experience in change management and stakeholder management.
• Proven Supply Chain and Quality leadership through cross-functional partnerships to monitor KPIs and address compliance trends.
• Ability to design and deploy learning programs that upskill and build knowledge capabilities in an organization.
• Expertise in GxP compliance, Quality Systems, and global regulations, with strong knowledge of Quality Risk Management.
• Excellent written and verbal communication skills, with the ability to communicate complex ideas to stakeholders at all levels.
• Strong cross-functional collaboration and relationship-building abilities.
• Ability to think strategically and creatively in a fast-paced, regulated pharmaceutical environment.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

• Process Ownership: Provide leadership and ownership for Global Supply Chain compliance. Build sustainable capabilities in alignment with operational excellence, continuous improvement & change management excellence
• Business Process Management: Define, optimize, and maintain end-to-end business processes, ensuring they are dynamic and flexible to address emerging trends and challenges in the pharmaceutical industry.
• Quality & Regulatory Compliance: Ensure compliance with GxP requirements, regulatory commitments and company policies. Review and approve procedures to align with Global Supply Chain processes.
• Compliance Monitoring: Track compliance and quality through KPIs and data analytics to identify trends and ensure alignment with Quality systems and Health Authority requirements.
• Document Management: Oversee document requests and manage Global Supply Chain documentation on EDMS, ensuring Global standard practices are followed.
• Process Improvement: Deploy capabilities and systems for process monitoring and improvements to enhance the efficiency of the BMS Clinical and Commercial Global Supply Chain.
• Learning & Training Development: Develop and implement training and learning strategies to ensure personnel have the necessary skills and knowledge to perform their roles and maintain proficiency in Global Supply Chain acumen, Quality and Regulatory compliance, digital, and leadership competencies.
• Advisory Role: Provide global functional expertise on strategy, process ownership, learning and compliance-related matters within the Global Supply Chain and BMS.
• Cross-functional Collaboration: Work with global teams and stakeholders to identify opportunities for synergy, continuous improvement, and value creation.
• Leadership: lead and develop Strategic shared services organization, overseeing people, processes and technology of Global Supply Chain including, but not limited to: Compliance, Process Monitoring, knowledge management, learning, GxP training and documentation