Director, Ground Operations

at  AlFuttaim

DC Aviation Al Futtaim has come a long way since its establishment in 2013 as the only integrated Hangar and VIP lounge facility in DWC. We offer services in Charter, FBO, Maintenance and Aircraft Management and strive to deliver excellence in all aspects of our business with our primary focus being to exceed customer expectations. Having obtained our AOC in 2015 our mission is to be the number one Business Aviation Company not only in UAE but also across the region. Being a Joint Venture of two strong conglomerates and also the first mover based in the newly developed Al-Maktoum International Airport, which is set to become the biggest airport in the region, puts us in the enviable position of setting the standard and leading the way for others to follow.

Minimum Qualifications / Experience:

• Minimum of 10 years in aircraft operations
• Minimum of 5 years within a customer service environment
• Relevant experience in employee management and staff training
• Minimum 5 years managing a team of 10 plus personnel
• Valid unrestricted UAE driver’s license
• Experience in Aviation Auditing
• Experience as Post Holder Ground Operation

The Director Ground Operations is nominated post holder according to CAR OPS 1.175 (i) (4) and reports directly to the Accountable Manager.

Primary Responsibilities

• Full responsibility for the management of the Ground Operations Department and commercial aspects for all ground handling activities.
• Planning and execution of all activities in the area of ground operations and all other training issues and to coordinate this with the related departments.
• Identify revenue streams to support company strategies within FBO activities.
• Introduce and monitor Ground Operations standards based on national and international rules, regulations and laws.
• Establish and maintain procedures and processes which are necessary according to CAR OPS 1.
• Monitor training standards based on national and international rules, regulations and laws.
• Implement required measures in order to maintain the privileges of the CAR OPS 1 approval and all other related company approvals.
• Assist the Safety & Quality Manager to implement the quality policies within the Ground Operations Department.
• Introduce and implement corrective actions derived from audits and assessments.
• Manage human resources to ensure that sufficient qualified and skilled employees are available to perform the ground operations duties.

• Authorised signatory on all ground operations documentation.Communicate with the authorities and governmental offices in relation to all ground handling matters.

Minimum Qualifications / Experience:

• Minimum of 10 years in aircraft operations
• Minimum of 5 years within a customer service environment
• Relevant experience in employee management and staff training
• Minimum 5 years managing a team of 10 plus personnel
• Valid unrestricted UAE driver’s license
• Experience in Aviation Auditing
• Experience as Post Holder Ground Operations

All positions are full time contract, with permanent residency in Dubai. Applicants must be a permanent resident of Dubai or be willing to relocate. Please ensure you specify the role you are qualified for – only those with the required qualifications will be contacted.