Director, Human Resources

at  CareRx

ABOUT CARERX

CareRx is Canada’s leading provider of pharmacy services to seniors communities. We serve over 96,000 residents in over 1,600 seniors and other congregate care communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres strategically located across the country. This allows us to deliver medications in a timely and cost-effective manner and quickly respond to routine changes in medication management. We use best-in-class technology that automates the preparation and verification of multi-dose compliance packaging of medication, providing the highest levels of safety and adherence for individuals with complex medication regimes. We take an active role in working with our home operator partners to promote resident health, staff education, and medication system quality and efficiency.
Whether you do your best work in a dispensary, in a clinical setting, in an office, or on the road, we have an opportunity for you.

POSITION SUMMARY:

The Director, Human Resources will lead and develop a team of both Talent Acquisition and Business Partner professionals. This position will be accountable for creating the conditions for CareRx to attract and retain customer focused employees, foster a supportive and engaged work environment, collaborate with senior leaders on developing a performance driven culture, lead strategic projects related to the People and Culture area, and ensure all policies, programs and systems are in compliance with all regulatory requirements.

KEY ACCOUNTABILITIES

• Talent Acquisition:
• Coach and develop a team of experienced Talent Acquisition professionals in their collaboration with leaders to understand and recruit for current and future staffing needs.
• Develop and implement innovative talent acquisition strategies tailored to CareRx in order to attract a diverse pool of qualified candidates.
• Continuously improve the processes throughout the Talent Acquisition cycle, including employer branding, sourcing, interviewing, and hiring.
• Report out actionable insights related to Talent Acquisition and utilize the data to make improvements in the process.
• Business Partnering:
• Coach and develop a team of HR Business Partners to effectively support CareRx leaders and employees.
• Provide balanced guidance to leaders and the HRBP team on employee relations, performance management, organizational design and succession planning to create an environment of engagement.
• Strategic Talent Management:
• Partner with senior leaders to develop and implement programs that support the CareRx strategic plan.
• Analyze workforce data and metrics to inform strategic decisions and proactively identify talent trends.
• Lead the annual Employee Engagement Survey process including communication and action planning.
• Lead the Employee OnBoarding process – design and develop a revised program based on business imperatives
• Lead all Employee Recognition programs and assess future programs for fit with culture.
• Lead wellness program development and communication to the organization.
• Compliance:

• Lead all health and safety initiatives and through the HRBPs, ensure all locations are in compliance with provincial requirements.

• Best Practices:

• Keeps up to date on trends, best practices, and new technologies across the People and Culture space; applies this knowledge to communicate changes in policy, practice, and resources to People and Culture team and senior leadership.

QUALIFICATIONS

• Education:
• Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree preferred.
• Experience:
• Minimum of 10 years of progressive human resource management roles, with experience leading managers and multi-vertical teams required.
• Partnering with leaders on organizational and job re-design.
• Launching and communicating new programs and initiatives and building change mgt and communication cascades to support.
• Designing and implementing talent pool reviews and succession planning processes.
• Facilitating large group meetings and education sessions.
• Manufacturing experience or an understanding of LEAN principles would be preferred.
• Skills:
• Proven ability to coach and develop multiple teams – able to role model desired performance management behaviors and hold teams accountable to business results.
• Exceptional interpersonal, oral/written communication, and persuasion skills.
• Ability to de-escalate difficult situations and find positive solutions.
• Ability to lead and influence across all levels of the organization.
• Ability to prioritize and balance multiple projects and initiatives while managing the day-to-day aspects of the team.
• Ability to use data to create actionable insights and implement improvements.
• Ability to partner with leaders and employees across all verticals of the People and Culture team.
• Certifications: CHRL preferred.

PHYSICAL REQUIREMENTS:

• Standard office environment; minimal physical demands.

Please refer the Job description for details