Director ICT Services

at  Shared Health

Requisition ID: 365601
Position Number: 20060325
Posting End Date: Open until filled
City: Winnipeg
Employer: Shared Health
Site: Shared Health - Digital Health Air Canada
Department / Unit: Digital ICT Services
Job Stream: Non-Clinical
Union: Non Union
Anticipated Start Date: 10/07/2024

POSITION OVERVIEW

Digital Health focuses on supporting clinical and business systems as the foundation for leveraging electronic data in the delivery of health-care services.
We have opportunities for up to three director information and communications technology (ICT) services, who will build and manage a provincially-focused team with a culture of client service to provide ICT services for the public health-care system including Shared Health, six service delivery organizations and other applicable health care partners. As these roles are provincial in nature, the work location for each position is flexible within Manitoba and will be made in consultation with the successful candidates. Each director will take a primary role in a key area of ICT services: access, hosting, workplace services, to support Manitoba’s Clinical and Preventive Services Plan and achieve the outcomes defined in the approved ICT strategic services plan and annual operating plan.
Reporting to the executive director ICT services, each director ICT services has direct authority and accountability for client satisfaction, budget management, and operational policy development related to the assigned area of ICT services: access, hosting, workplace services. The successful candidates will lead organizational change, ensure ongoing maintenance of technologies and related equipment, lead service management for the service area, support and manage vendor contracts, and ensure effective services are provided to support overall organizational and health-care system requirements. The successful candidate’s leadership, professionalism, diplomacy, and continuous improvement orientation will be evident as they collaborate with clients and colleagues to provide excellent customer service, identify system solutions, and support an integrated province-wide health-care system that provides multiculturally respectful health services delivery.
We would be pleased to share a full job description with interested candidates who have submitted their application. Requests for more information may be directed via email to info@sharedhealthmb.ca, Attention: Human Resources.

EXPERIENCE

• 10 years of progressive experience in a large, geographically-dispersed ICT service, preferably in health-care, including:
• 5 years of experience managing client service focused ICT professionals maintaining a wide range of complex computer systems and information infrastructure in a shared services environment.
• 5 years of experience developing and implementing annual operating plans focused on client service and leading multiple project teams in the deployment of ICT services.
• 5 years of experience influencing senior management, key stakeholders, and negotiating and managing vendor contracts for outsourced ICT services.

EDUCATION (DEGREE/DIPLOMA/CERTIFICATE)

• Post-secondary degree in technology, computer science or engineering from an accredited educational institution; an equivalent combination of education and experience may be considered.
• Additional education in health informatics is an asset.

QUALIFICATIONS AND SKILLS

• Demonstrated mid-level to senior-level leadership capabilities. Shared Health has adopted the LEADS in a Caring Environment framework.

PHYSICAL REQUIREMENTS

• Must be available for regular travel within the province, able to work safely in a typical computerized office environment, and able to lift and move items of up to approximately 25 pounds.
  We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.
  Interested candidates should select the “Apply” icon below to upload their cover letter, resume and copy of licenses/certification.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.
Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.
We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process