Director, IT Service Delivery & Operations - Hybrid

at  Aurora Cannabis

A LITTLE ABOUT US

Hi, we’re Aurora Cannabis, and we’re so excited to meet you!
We’re a global cannabis company with operations across Europe and North and South America. We’re driven by our passion to help people improve their lives and have a diverse team who bring their best every day, so Aurora can be the cannabis provider of choice for patients and consumers. We love our work, and we especially love our high quality, innovative brands that make up the Aurora family – from Aurora, Aurora Drift, San Rafael ’71, Greybeard and Whistler.
Our people combined with our collective passion for the industry is what makes Aurora a special place to work and defines what we call our “A-Team”. We are a high-performing team of cannabis experts, innovators, and champions, that work, learn and win together. We think BIG, act BOLD and execute with PURPOSE in all that we do, and will stop at nothing to cultivate the ultimate cannabis experience for our community.

JOB SUMMARY

We’re searching for a dynamic professional to plant their roots with us as our newest Director, IT Service Delivery and Operations. This individual reports to the Executive Vice President, Information Technology and is responsible for the assigned portfolio, ensuring solutions and deliverables meet business needs of the organization. They work closely with the organization as a trusted business partner. They are comfortable having “art of the possible” discussions with stakeholders to effectively propose roadmaps and solutions that are fit for purpose to deliver true value. They have proven leadership experience in the assigned portfolio to create a vision and strategy for the team and drive outcomes in a practical manner. This role is instrumental in transforming how the organization works to drive value for our patients, business stakeholders and employees. A key part of this will be leveraging deep content knowledge coupled with business acumen to deploy solutions effectively and efficiently.

• Post-secondary education in related field (Business, Computer Science, technology or related)
• PMP certification preferred.
• Experience managing multimillion-dollar department budgets.
• 10+ years of experience leading ERP delivery, management, and optimization.
• 10+ years of leading mid-sized teams.
• Experience leading projects involving multi-disciplinary teams operating in a fast-paced, innovation driven environment.
• Leadership in mobilizing high performing teams across various time zones.
• Proven experience creating strategic roadmaps, fostering sponsorship and delivering the desired outcome.
• Experience working in a publicly traded organization and/or regulated environments with robust IT General Control Frameworks – PCI-DSS, SOX/C-SOX, GPDR, GMP, NIST, PII, Cannabis Act.
• Experience with various cloud environments would be an asset.
• Experience with Azure cloud environment would be an asset.
• IT Leadership experience in the following industries: CPG, Agriculture or Pharma.
• In depth experience with the following applications – SAP, Oracle, Sage, Microsoft Dynamics, Kinaxis, Visualization Tools.