Director, Marketing & Communications

at  Ronald McDonald House BC and Yukon

ABOUT THE ORGANIZATION

At Ronald McDonald House Charities® British Columbia and Yukon (RMH BC), we envision a province where families stay close to their sick children. Today, 2 out of 3 Canadians live in a city or town without a children’s hospital. Our Mission is to give sick children the healing power of being together with family.
As a champion of family-centered care, we enable access to children’s hospitals by providing families with sick children accommodation, meals, and wellness programs that support their emotional and physical well-being.
In 1983, the first RMH BC House opened its doors in Vancouver with a 13-Bedroom House, and over the years, with an increase in demand for this essential service, construction of a new building was underway. In 2014, a 73-bedroom House was unveiled on the grounds of BC Children’s Hospital along with a new 2,000 sq. ft. RMH Family Room in Surrey Memorial Hospital. As the second-largest House in Canada and one of the largest in the world, RMH BC will continue to grow and meet the needs of families across BC and Yukon.
Our team is the backbone of our organization—serving our families, supporting volunteers and donors, and spreading awareness every single day.

JOB SPECIFIC COMPETENCIES AND SKILLS

• Aligned with the mission and values of Ronald McDonald House BC and Yukon.
• Ability to represent the organization with a polished, positive, and professional demeanor and attitude at all time.
• A commitment to working cooperatively in a team environment with staff, volunteers, families, donors, and the public.
• Creative thinker, able to quickly develop solutions to challenges.
• Detail-oriented with exceptional planning, organizational and time management skills.
• Flexible and enjoy working in and contributing to a fast-paced and fun, purpose-driven team atmosphere.
• Ability to bring new and bold ideas forward to promote the RMHC brand, and drive giving, with a primary focus on digital and mass channels.
• Creative problem solver, with the ability to think outside the box.
• Strong oral communication and exemplary writing skills, including copywriting, promotional writing, business writing, web, social media and editing.
• Demonstrated budget planning and financial management experience.
• Calm under pressure, able to multi-task in a deadline driven environment.
• Demonstrated commitment to long-term relationship building with donors, partners, and volunteers.
• Access to a vehicle and a valid BC driver’s license. Ability to work a flexible schedule, including evenings and weekends, from time to time.
• Ability to travel to meetings within BC and to events and conferences within North America.
• Attend RMH sponsored events as well as selected other activities conducted for the benefit of RMH BC.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS

• A post-secondary degree in marketing, communications, or related field
• Minimum of five (5) years of related work experience, developing and executing integrated marketing and communications strategies that produce results
• Experience with marketing and communications in support of fundraising objectives is an asset
• Experience leading, motivating and mentoring a team
• Demonstrated ability to make sound judgments and decisions, and create action plans based on information discovered
• Experience producing materials by working with designers and print/production vendors
• Tech savvy with strong proficiency with Microsoft Office
• Experience and skill with Adobe suite