Director, New Business Development

at  JDA TSG

COMPANY DESCRIPTION

JDA TSG, a leading professional services firm, is committed to helping clients across diverse industries tackle their most pressing business challenges. Through a combination of recruitment, managed services, advisory, technology solutions, workforce management, and onboarding expertise, we transform operations and drive measurable results.
What sets us apart? We are the preferred partner for experience-driven brands that range from Microsoft to Intuit, LegalZoom to the NFL. Our long tenured relationships are built on a deep understanding of our client’s unique needs so that we can customize a solution that delivers both immediate and long-term results.
Through due diligence, we ensure we place teams and talent with the right skills and cultural fit, enabling them to make an immediate impact from day one. Known for our unwavering focus, flexibility, and confidence, we consistently deliver exceptional results and cultivate lasting partnerships with every client we serve.
We are currently seeking a Director, New Business Development to help spearhead a commercial strategy directly with the Chief Revenue Officer. This full-time, salaried + commission position offers competitive benefits. While based in the NYC area, we are open to remote candidates for the right fit. 25% + travel will be required.

YOUR PRIOR EXPERIENCE:

• Proven Sales Track Record: Strong “hunter” profile with a demonstrated ability to secure new logos selling outsourcing services across sectors / industries, and exceeding sales targets.
• Industry-Specific Experience: 7+ years of operational experience managing BPO services and leading business development efforts in the managed services space across multiple industries.
• Client-Centric Focus: A history of enhancing the client experience, through a consultative approach advising clients on creating value and achieving measurable business outcomes.
• Experience in RFI/RFP Processes: Extensive experience with vendor selection processes, including issuing and managing RFI/RFPs, and responding to client proposals with strategic insights.
• Deep Understanding of Customer Decision-Making: A solid understanding of how customers evaluate and make decisions regarding outsourcing and managed services, with the ability to tailor offerings to meet their needs.

• Achieve Annual Sales Targets: Meet and exceed annual sales quotas through strategic business development, positioning, and targeted sales strategies.
• Lead Generation and Prospecting: Drive lead generation, prospecting, and other sales management activities to build a robust and high-quality sales pipeline.
• End-to-End Sales Process Management: Oversee the entire sales cycle for new opportunities, from initial client outreach and presentations to RFI/RFP submission, negotiation, and deal closure. Manage the contract process, including negotiating commercial terms and finalizing agreements.
• Competitive Analysis and Positioning: Stay informed about the competitive landscape and leverage JDA TSG’s differentiators.
• Client Relationship Management: Build and maintain strong relationships with new clients. Demonstrate the full breadth of JDA TSG’s offerings, aligning capabilities with client needs to maximize value.
• Long-Term Client Engagement: Develop and sustain long-term, trusting relationships with senior decision-makers at target prospects.
• Collaboration with Marketing: Work closely with the marketing team to customize JDA TSG’s offerings to best address the specific business needs of prospective clients.
• Sales Pipeline Reporting: present pipeline reviews and updates to JDA TSG leadership.
• Feedback and Process Improvement: Utilize established sales processes to collect feedback and continuously refine the sales approach, ensuring improved performance and outcomes.