Director of Admissions and Recruitment

at  California State University Monterey Bay

DIRECTOR OF ADMISSIONS AND RECRUITMENT

Job no: 543303
Work type: Management (MPP)
Location: Monterey Bay
Categories: MPP, Administrative, At-Will, Full Time, On-site (work in-person at business location)
Classification: Administrator III
Hours: Full-time / 40 hours per week
FLSA: Exempt
Anticipated Hiring Salary Range: $9,250 - $9,500 per month*

KNOWLEDGE, SKILLS AND ABILITIES:

Thorough knowledge of: personnel and fiscal management methods and practices; federal, state, and CSU Admissions and Records laws, regulations, and policies; public relations skills for both in-house and public contacts; good writing and verbal communication skills; knowledge of group dynamics and discussion techniques. A clear understanding of all aspects of recruitment, admissions, and records functions on a university campus, and knowledge of computer applications for admissions, and records. Experience in planning, developing, and utilizing information and web-based applications. Experience in preparing analytical and technical reports. Knowledge of sound personnel practices and procedures. Demonstrated working knowledge of information and communications technologies in recruitment, admissions, records, and management.
Ability to: plan, organize, and direct others in the formation of program and policy in the operation of the various activities of admissions and evaluations. Demonstrated ability to provide leadership and management skills, and the ability to communicate effectively, both verbally and in writing. Ability to deliver student-oriented services on a campus with a diverse student body, faculty, and staff. Proven ability to manage a service-oriented office environment and create cooperative working relationships both internally and externally. Effectiveness in working with individuals from diverse ethnic, cultural, and socio-economic backgrounds. Strong problem solving and conflict resolution skills.

MINIMUM QUALIFICATIONS:

Equivalent to graduation from a four-year college or university with a degree in a related field (i.e. Business, Public Administration, HR, Higher Education, etc.). Five to seven years of progressively responsible experience relevant to the job responsibilities. Three years of supervisory and/or related management experience.

PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE:

Master’s degree in a related field and Experience in a University setting. Proficient in the use of online student information systems, preferably PeopleSoft. Experience as a supervisor in a high-volume, multi-functional customer service environment, and demonstrable commitment to student success in a public higher education preferred. Experience with PeopleSoft and OnBase.
Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail and calendaring programs.

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER:

CSUMB is an Equal Opportunity-Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.
To apply, visit https://careers.csumb.edu/en-us/job/543303/director-of-admissions-and-recruitment
jeid-2cd87ddd22784c42961c2f04c70bd5e

Reporting directly to the Assistant Vice President of Enrollment Management, the Director of Admissions and Recruitment manages and evaluates programs, personnel, and budget for the Admissions Office. The Director establishes working partnerships with campus and off-campus community members to ensure the university meets its enrollment goals and objectives. The Director is expected to utilize the principles of data driven decision making and is responsible for identifying, developing and implementing strategies that result in quantifiable and measurable outcomes. This requires significant planning for, and management of, the undergraduate recruitment and admission funnel to ensure enrollment is within externally designed and sometimes changing targets.
The Director ensures the University initiatives, goals, and priorities are reflected in the outreach message and admissions work of the department. The Director also works closely with a variety of academic and administrative units to advance an integrated and comprehensive institutional enrollment management strategy for undergraduate freshman and transfer students.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

• Directly oversees undergraduate recruitment programs, to include the following duties:
• Oversees development and implementation of annual and long-range recruitment plans.
• Hires, trains and coaches admissions counselors to ensure their success in meeting their application and enrollment goals.
• Develops University enrollment goals and projections in consultation with the Assistant Vice President for Enrollment Management, Vice President for Enrollment Management and Student Affairs, President’s Cabinet and Academic Deans.
• Maintains and implements working knowledge of current trends and best practices in undergraduate recruitment.
• Works collaboratively with the Director of New Student Programs to support campus visitation programs and campus events for prospective students, parents, and high school and community college counselors.
• Maintains effective relationships with high schools and community colleges that facilitate student transitions.
• Directly oversees undergraduate and graduate admission application processing, to include the following duties:
• Oversees the development and implementation of procedures that ensure timely processing of admission applications.
• Reviews admission policy for appropriateness to University goals, recruitment, and efficient application processing.
• Recommends policy changes to appropriate decision-making groups.
• Coordinates processing of applications for specific student groups with appropriate University departments, e.g., academic units, the Graduate School, the Educational Opportunities Program, the Office of International Education, and Intercollegiate Athletics.
• Directly oversees the Office of Admissions to include the following duties:
• Meets with admissions counselors regularly to review their activities and provide guidance and feedback to ensure individual and departmental goals are achieved.
• Maintains an active staff development program that emphasizes continuous improvement and customer service.
• Provide leadership on ensuring effective and consistent usage of technology and systems, including but not limited to Salesforce, WebAdmit, etc.
• Manages the office budget.
• Represents the office on appropriate University committees and affiliated organizations including: Undergraduate Admissions Committee (ex-officio), Graduate Admissions Committee (ex-officio), and Alumni Association.
• Maintains an active role with appropriate professional organizations.

Other Functions:

• Participates in university task forces and special projects as required.
• Performs other job-related duties and special projects as assigned.