Director of Graduate Recruiting for Online Programs

at  Santa Clara University

E. QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.
This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

1.EDUCATION AND EXPERIENCE

• Bachelor’s Degree Required, Master’s Degree preferred.
• Minimum of 5-6 years relevant work experience preferred, preferably in higher education administration.
• Experience in university admissions, preferably graduate level admissions
• Sales or Admissions experience
• Comfortability with online technology platforms.

2. KNOWLEDGE

• Strong expertise in admissions and/or graduate school recruiting preferred.
• Knowledge of graduate programs in various disciplines
• Understanding of higher education marketing
• Working knowledge of enrollment CRM, student information systems and other technology solutions in student marketing and recruitment.
• Comfortability with online technology platforms.
• Understanding and support of the Jesuit tradition of education and a commitment to the fundamental values of service to others, community and diversity.

3. SKILLS

• Oral and written communication skills including experience in speaking to groups of various sizes and of varying cultures
• Organizational skills including time management, multitasking and project completion
• Commitment to customer service, both internal and external to the department
• Innovation and creativity in thinking and problem solving.

4. ABILITIES

• Exceptional management experience and administrative skills.
• Ability to manage complex processes and procedures with attention to detail and accuracy.
• Demonstrated ability to independently carry out tasks of varying complexity
• Ability to exercise sound and appropriate judgment in a challenging work environment
• Demonstrated ability to cultivate collaborative interpersonal relationships with internal and external constituencies.
• Ability to maintain a high level of confidentiality.
• Must be flexible and able to adapt to changing situations as well as ability to operate as an integral part of the SCU Online team.

TITLE IX OF THE EDUCATION AMENDMENTS OF 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. Information about Title IX can be found at www.scu.edu/title-ix. Information about Section 504 and the ADA Coordinator can be found at https://www.scu.edu/oae/, (408) 554-4109, oae@scu.edu. Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).

AMERICANS WITH DISABILITIES ACT

Santa Clara University affirms its commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu.
To view the full job posting and apply for this position, go to https://wd1.myworkdaysite.com/en-US/recruiting/scu/scu/job/Santa-Clara-CA/Director-of-Graduate-Recruiting-for-Online-Programs_R4626
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ESSENTIAL DUTIES AND RESPONSIBILITIES

• Enrollment Management (20%)
• Recruitment (45%)
• Customer Service (10 %)
• Market Analysis (10%)
• Technology (5%)
• Strategy (5%)
• Other Duties as Assigned (5%)

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

• Considerable time is spent at a desk using a computer terminal.
• May be required to travel to other buildings on the campus.
• May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations.
• May be required to travel to outside clients, customers, vendors or suppliers

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

• Regular visits to offsite locations.
• Typical office environment.
• Mostly indoor office environment with windows.
• Offices with equipment noise.
• Offices with frequent interruptions