Director of HR Services

at  SafeGuard Global

Why join Safeguard Global?
We want to help you “Work in Any Way” - that makes time for family, commitments, and life outside, so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work.
Our roles aren’t just remote and hybrid first—they break free from the traditional ways of doing things, paving a way for A Job That Works for You.
Due to continuous expansion we are seeking a Global HR Service Director to join our growing team!
How you will make a difference:

As our Global HR Services Director you will enormously contribute to our success as a service organisation, with the key deliverables of delighting our clients as well as providing direction and leadership to Safeguard GEO (Global Employment Outsourcing) team.

• Oversee the GEO HR Services team across countries within an area, ensuring teams perform the scope of work effectively while delivering exceptional service to existing and future customers.
• Maintain monthly KPI’s as required by the business.
• Develop and provide HR Services strategy, vision, and direction for the assigned area, providing recommendations and taking final decisions.
• Provide inputs to VP Global HR Services and other executive management, being accountable within the area for GEO HR Services financial results which impact organisation performance.
• Actively supports HR Services in creating, implementing, managing, and measuring GEO HR Services operational processes required to deliver an industry leading managed service in line with Safeguard Global’s growth plans.
• Responsible for the operational readiness of each local market entity in, identifying and implementing improvement opportunities, where agreed with VP of Global HR Services.
• Make recommendations for improving effectiveness of policies and procedures, maximising new client engagement, and developing plans to meet future needs.
• Provide regular reporting and operational guidance to the VP of Global HR Services on HR Services team achievements challenges and development projects.
• Responsible for collaborating with other client facing managers to manage client queries through to resolution, undertaking route cause analysis where appropriate.
• Provide coaching to team members; maintaining a positive work environment. Ensuring HR Services teams perform the scope of work effectively while delivering exceptional service to existing and future customers, ensuring that everyone is working towards their individual, team, and company targets and goals.
• Plans, allocates, and monitors the teams to ensure proper coverage including vacation, holiday, and attrition.
• Maintain an efficient HR Services team structure and performance through analytics, processes and tools.
• Responsible for recruitment, onboarding, training, development, retention, and performance management of assigned team members in to ensure delivery of services in accordance with business objectives.
• Always adheres to and demonstrate the Safeguard Global company values leading by example to direct reports.

What will make you stand out:

• Thorough knowledge of EOR services, concepts, and practices and application of industry standard approaches, tools, and processes for identifying process improvements.
• Proven HR background across multiple locations: experience in advising on complicated Employment Relations Issues with exceptional Local Labor Law understanding.
• Implementation operations experience
• Previous proven experience leading and developing global teams, always ensuring exceptional leadership and role model qualities
• In-depth knowledge of building efficient business processes and team performance metrics.
• Clear ability to help an organisation change and adapt its ways of working to reflect growth and scale as it occurs.
• Ability and willingness to serve as a Safeguard Global ambassador, demonstrating our culture and values through your work and interactions with others.

Who we are and what we do:
Safeguard Global is….Global! With offices worldwide, we help 1500+ companies hire, manage, and pay employees in 170+ countries. It’s all about people! Join us to meet diverse folks, explore new cultures, and connect with amazing folks from around the globe.

Our Global Benefits

• Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible.
• Bonding Leave: Enjoy paid leave to bond with your new family member.
• 2 Charitable Days: Contribute to causes you believe in.
• Reward & Recognition Program: Be rewarded for your success and championing our values.
• Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
• Coworking Space: Need to meet with a client, utilize admin services or just get out of the house? We’ve got you covered with flexible workspace options based on location.

Why become a Guardian:

• International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
• Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
• Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.

Next Steps:
To apply, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position’s requirements, and or a gentle update if you have been unsuccessful at this time.
Welcome to the Future of Work!
At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians

Please refer the Job description for details