Director of Human Resources

at  Guest House of Milwaukee

SUMMARY

As the Director of Human Resources, you will manage and execute all HR functions, integrating strategic leadership with practical, day-to-day operations. Reporting directly to the CEO, you will be central to shaping and driving the HR framework within our organization, covering all aspects of HR from recruiting and employee development to compliance and culture-building.

QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of HR experience, with previous experience in a non-profit desired.
• Professional HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) is preferred.
• Previous management experience a plus.
• Excellent interpersonal skills and ability to relate to individuals at all levels.
• High attention to detail and ability to handle sensitive and confidential information with discretion.
• Ability to manage multiple and often changing priorities efficiently and appropriately.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Strong problem-solving skills and ability to interpret and apply laws, regulations, and company policies to various HR scenarios.
• Maintain a valid Wisconsin driver’s license, vehicle insurance, and reliable transportation in compliance with agency requirements.

Administrative and Miscellaneous

• Maintain HR documentation, including job descriptions and records, and handle administrative tasks such as coordinating with the insurance broker and 401(k) plan administration, while recommending and implementing improvements to HR functions and processes

Policy Development and Compliance

• Implement and enforce comprehensive personnel policies and procedures, ensuring compliance with federal, state, and local regulations while aligning with organizational values and addressing evolving legal and industry standards.

Employee Benefits and Compensation

• Administer and manage employee benefits programs and compensation structures, ensuring accuracy, compliance, and alignment with organizational goals, and recommend enhancements to maintain competitiveness and employee satisfaction. Oversee FMLA and other leave of absence processes, ensuring compliance with applicable laws and regulations, and support employees through the leave process.

Recruitment and Staffing

• Oversee the full-cycle recruitment process, including job postings, interviews, and onboarding for new hires, while developing and implementing strategies to attract and retain top talent aligned with the organization’s long-term staffing needs.

Employee Relations

• Act as the primary point of contact for employee issues, conducting investigations and implementing resolutions, while fostering a positive work environment through guidance, coaching, and enhancing overall employee relations and organizational culture.

Payroll Management

• Oversee payroll processing, ensuring accurate and timely management.

Training and Development

• Identify training needs and implement development programs to enhance employee skills and support career growth, while designing and promoting training initiatives that align with organizational objectives and support long-term development.

Performance Management

• Guide managers through the performance review process, including goal setting, feedback, and resolution of performance issues, and develop and implement performance management strategies to support organizational goals and continuous improvement.

Safety and Compliance

• Track and document safety training and incidents to ensure compliance with safety regulations and enhance workplace safety.

Employee Engagement

• Help plan and manage events and activities to boost employee morale and foster a positive workplace culture, while developing and implementing strategies to enhance engagement and align with the company’s values and goals.

Strategic HR Initiatives

• Provide insights and recommendations based on HR analytics to support operational and compliance needs, and partner with leadership to develop and execute strategic HR initiatives that align with the organization’s business objectives.

HRIS Management

• Maintain and utilize the HRIS to ensure accurate data entry, generate reports and analytics, and inform strategic HR decisions, recommending system enhancements.

Administrative and Miscellaneous

• Maintain HR documentation, including job descriptions and records, and handle administrative tasks such as coordinating with the insurance broker and 401(k) plan administration, while recommending and implementing improvements to HR functions and processes.