Director of Logistical Services

at  California State University

Job no: 541452
Work type: Management (MPP)
Location: San Diego
Categories: MPP, At-Will, Full Time, On-site (work in-person at business location)
Position Description

DEPARTMENT SUMMARY

The Division of Business and Financial Affairs (BFA) celebrates diverse backgrounds and perspectives. We understand representation is essential to our success, which is why we strive to recruit and retain highly-skilled, compassionate leaders. By prioritizing listening and learning, engaging in critical conversations, and thoughtfully considering the needs of our different populations, we are creating a culture of belonging. As a division, we aim to offer opportunities for advancement and foster an inclusive environment so all are valued and empowered to thrive.
Logistical Services includes Material Management, Shipping & Receiving Services, and Mail Services, ensuring comprehensive support for the campus in these areas.
For more information regarding the Logistical Services department click here.

EDUCATION AND EXPERIENCE

Education: Bachelor’s degree in Business Administration, Public Administration, or a related field.
Experience: Minimum of three years of progressively responsible experience in managing or supervising a large warehouse shipping and receiving department, or a similar environment. Experience in a college or university setting is preferred.
An equivalent combination of education, relevant experience, and training that demonstrates the ability to perform the duties and responsibilities of the position will also be considered.

KEY QUALIFICATIONS

• Experience working in a business services/operations or logistics environment.
• Experience working in higher education.
• Ability to supervise and provide sound judgment and leadership to a large multi-functional staff involved in the combined warehouse operations and activities in a major university setting and a bargaining unit environment.
• Demonstrated experience and effective supervisory and leadership skills in directing and managing a diverse workforce involved in the delivery of Logistical Services (mail distributions, shipping and receiving, material management, etc.).

• Team Leadership: Supervise and manage personnel, conduct performance evaluations, and ensure high standards of work. Provide guidance and support for professional growth.
• Inclusive Environment: Promote a safe, inclusive, and harassment-free workplace. Foster a diverse community where everyone feels valued.
• Collaboration: Work closely with faculty, staff, students, campus administrators, and service providers to enhance services and resolve issues. Maintain ongoing communication to understand and meet their needs.
• Service Coordination: Oversee and coordinate services, ensuring high levels of customer satisfaction. Assess needs, set goals, and develop strategies to achieve them.
• Resource Management: Determine necessary resources, organize and direct activities, and motivate staff to achieve outstanding results.
• Staff Development: Select, train, and evaluate staff. Delegate tasks effectively and provide leadership and encouragement for continuous improvement.