Director of Operations (Independent Contractor)

at  allied executive solutions

Director of Operations (Independent Contractor)
Position Type: Contracted Work – Part-time (Project Based)
Report To: Co-Founder & Managing Partner Kemi Alli, MD

ABOUT US:

At allied executive solutions, our mission is to support non-profit organizations to excel. We bridge gaps, strengthen foundations, and empower these organizations to make a real difference in their communities. Our services cover executive support, clinical guidance, fundraising, and strategic marketing. As a small consulting firm, we are dedicated to facilitating the growth and success of health centers and non-profit organizations.

POSITION OVERVIEW:

We are seeking a dynamic and experienced Director of Operations Consultant to join our team and contribute to our mission. The Director of Operations Consultant will play a pivotal role in supporting our clients by overseeing the day-to-day operational activities and ensuring the smooth functioning of our services. This role requires a passionate individual with a background in the health center/non-profit sector, particularly in clinical operations.

Key Responsibilities:

• Oversee the operational activities of allied executive solutions, ensuring efficiency and effectiveness in service delivery.
• Collaborate with the executive team to develop and implement strategic initiatives to support our clients’ needs.
• Provide leadership and guidance to our team members, fostering a collaborative and supportive work environment.
• Serve as a key point of contact for client inquiries and concerns, maintaining strong relationships with our partners.
• Stay updated on industry trends and best practices, incorporating innovative solutions into our services.
• Contribute to the growth and expansion of allied executive solutions by identifying opportunities for improvement and development.
• Manage project leads as assigned by the leadership team, ensuring timely completion and quality delivery of services.
• Cultivate a customer service-oriented approach within the team, prioritizing client satisfaction and addressing any concerns or feedback promptly and effectively.

SKILLS AND QUALIFICATIONS:

• Empathetic, mission-driven, and compassionate individual who is committed to making a positive impact.
• Strong leadership skills with the ability to inspire and motivate team members.
• Innovative thinker with a drive for continuous improvement and excellence.
• Proven ability to manage multiple projects and priorities in a fast-paced env
• Excellent interpersonal, communication, and negotiation skills.
• High level of emotional intelligence and empathy to effectively address client and team needs.
• Strong analytical and problem-solving skills with a continuous improvement mindset.
• Proficient in the use of project management tools and software.
• Ability to adapt to changing circumstances and respond effectively to client needs.
• Commitment to fostering a diverse, equitable, and inclusive work environment.

MINIMUM EDUCATION AND TRAINING:

• Bachelor’s degree in business administration, Health Administration, Public Health, or a related field is required.
• Advanced degree (e.g., master’s in business administration, Public Health, or Health Administration) is strongly preferred.

WORK EXPERIENCE:

• Minimum of 7 years of experience in management, preferably in the health center, community health, or non-profit sectors with a focus on clinical operations
• Proven track record of successfully leading and managing diverse teams.
• Experience in client relationship management, including handling inquiries, addressing concerns, and ensuring client satisfaction.
• Experience in strategic planning and execution, with a focus on process improvement and organizational growth.
  This position is part-time and contracted, offering flexibility in work hours. The consultant will have the opportunity to work remotely, with occasional on-site meetings.

• Oversee the operational activities of allied executive solutions, ensuring efficiency and effectiveness in service delivery.
• Collaborate with the executive team to develop and implement strategic initiatives to support our clients’ needs.
• Provide leadership and guidance to our team members, fostering a collaborative and supportive work environment.
• Serve as a key point of contact for client inquiries and concerns, maintaining strong relationships with our partners.
• Stay updated on industry trends and best practices, incorporating innovative solutions into our services.
• Contribute to the growth and expansion of allied executive solutions by identifying opportunities for improvement and development.
• Manage project leads as assigned by the leadership team, ensuring timely completion and quality delivery of services.
• Cultivate a customer service-oriented approach within the team, prioritizing client satisfaction and addressing any concerns or feedback promptly and effectively